One word card collection

Q:

It's a cafeteria, but I think the quality has gone down recently. The rice wasn't cooked well today, so it wasn't elastic and didn't taste good at all. I also asked for a demiglace sauce hamburger, but it was meaty enough to call it a hamburger. It is a level that makes me wonder if there is really meat in it. The latter depends on the person, but I think everyone agrees on the former. I would like to see improvements.

A:

We apologize for the inconvenience.
Of the two points you pointed out, it is about rice. We immediately checked on the spot. 16:40 There was a slight difference in the rice currently being offered between the corners offering it, but we will discard it once and replace it with rice that has been recooked according to the instructions in the manual. In addition, from today onwards, we will share this opinion with the staff in charge of rice cooking, and work to prevent recurrence by reconfirming the quality check by strictly observing the procedure manual and eating the cooked rice.
Next, let's talk about hamburgers. The "hamburger" used in "Hamburger Demi Sauce" is an ingredient used by the entire university co-op. We will share this opinion when discussing the menu and ingredients as a whole. We apologize in advance for not being able to promise immediate improvements.

Q:

The tuna yukhoe, which was a temporary item, was delicious, so I want it to be added to the regular menu! !

A:

Thank you for enjoying the temporary menu "Tuna Yukhoe" and for your compliments. I am very happy. This menu was arranged on the spot to reduce food loss as much as possible from the leftover "tuna" from the currently very popular "Tuna Donburi".
We will take your feedback into consideration when developing future menus. Please look forward to the day when it will be on the menu.