Word Card Collection Online Posting

Q:

Recently, I feel that foreign tourists are using it regardless of the day or time of the week. It is not a problem to use it, but the following disadvantages have occurred, so please consider some kind of solution.
1. On weekdays between 11:30am and 13:00pm, there are posts in English and Chinese that outsiders cannot use the service, but we see scenes that foreign tourists use it every day without caring about it. We would like you to take more effective measures to address this.
2. Foreign tourists often have to wait for their billing, and this is why people behind them often have to wait, so we would like to ask that you also open a cash register dedicated to co-op money. (This is not a solution as it includes credit cards and transportation ICs only for electronic money.)

Thank you for your continued efforts to run the cafeteria. Although Central Restaurant may also serve as a tourist destination, we would appreciate your serious consideration if the situation would undermine the convenience of students and faculty who use it on a daily basis. Thank you very much.

A:

・We apologize for any inconvenience caused regarding this opinion regarding this. The co-op takes the situation seriously, and is considering measures to take.
・About the opinion of 2, we have a maximum of two cash registers dedicated to co-op money when it is busy. Due to a lack of personnel, there are some days when only one dedicated management register is required, so we apologize for any inconvenience caused. We will increase the number of cash registers dedicated to co-op money as much as possible.

Q:

We would appreciate it if you could make it possible to pay JR tickets at the Travel Center (Komaba, Hongo) with the Co-op's base money.

A:

Currently, products sold at Travel Centers are only available for cashless payment by credit cards.
　The reason is that Travel Center products are subject to refunds due to cancellations on a daily basis.
　If a refund occurs, the refund will be made using the same settlement method as the payment method.
　Therefore, if your payment with base money is cancelled, you will need to return it to base money.
　Systemically it is difficult to deal with the difference by deducting cancellation fees and refund fees, and it is also complicated to operate the store.
　There is also a problem that JR tickets can be refunded as gift certificates at the Midori counter in the market.
　(The system has been established to restrict refunds for credit card payment tickets to only stores that purchase the card.)
　
　If there are any future trends in usage situations and any movements such as simplifying system compatibility, we will consider how to handle it.

Q:

Thank you for your delicious food as always.
I have high blood pressure and have severe salt restrictions. Just like halal vegan menus, I would like them to develop salt-free menus (and make sure they can tell they don't contain salt). If people who need seasonings such as sauces can be poured later, I think the menu will be available for everyone to eat.

A:

At the moment, we have no salt-free ingredients, so we are very sorry, but please be aware that we are unable to meet your requests.

Q:

I like spicy miso pork bowls, so I would like them to increase the frequency (I would like them to be made on a permanent menu). I also like chicken and nanban bowls that come out at the same time, but it's sad that if they come out at the same time, it's rare to get one to eat, so I'd be happy if you could do it at a different time of year.

A:

Chuo Shokudo is considering the menu so that you can increase the range of dishes as much as possible, and that even the rice bowls can be served with fried and stir-fried dishes every week. Due to this, it is becoming increasingly common for these two types to be at the same time. We will consider increasing the number of spicy miso pork bowls and rotating them from chicken to nanban bowls. We will continue to strive to provide a menu that will please you.

Q:

During the busy hours of the day, visitors are not allowed, but it is clearly overflowing with visitors, so I hope the restrictions will be tightened.

A:

We will strive to create a more thorough approach to the fact that no one can use outside the university from 11:30 to 13:30, and to create an easy-to-use cafeteria.

Q:

For salted grilled, I would like grated radish, even if it is sold separately.

A:

We will be considering the attached grated radish.

Q:

We would like you to place a mini salad (salad that only cabbage and corn) on the cafeteria menu. Due to dietary restrictions, I always throw away my wakame and macaroni...
I've seen it in other restaurants, so I hope you'll consider it.

A:

Thank you for your feedback
We are considering eating cabbage corn.

Q:

I want some takana cucumber pickles in the minced rice bowl!

A:

It's a two-color bowl, but it will be a joint menu at Co-op Restaurant. Calories and allergens also vary, so pickles cannot be added only to the University of Tokyo. Thank you for your understanding. Your comments will be used as a reference for future menu creation.

Q:

The chicken in the mentaiko cream potatoes was so red that I was worried. I also took some photos. Eventually I stopped eating. I have to worry about getting gastroenteritis for about 3 hours after eating, which is the worst feeling.

A:

We apologize for the inconvenience caused by the redness in the chicken. Regarding the "steam cut chicken" used in this menu, we have confirmed that it is a cooked product that is also heated at the time of cooking at the central cafeteria. I also checked with the food staff and found out that due to the nature of chicken, there is a phenomenon called ``pinking,'' in which the chicken turns red even when it is heated, and this is a possibility in this case. The following is about pinking. Meat contains a pigmented protein called myoglobin, which generally denatures when heated, becomes oxidized, and turns brown, but it may contain heat-resistant myoglobin, which does not denature even after heating. . Heat-resistant myoglobin has an anti-oxidation effect on iron and maintains the reduced state of iron, which may cause the meat to take on a red color. In addition, depending on the condition of the raw material, a strong redness may remain. (1) A red tone remains (fixed) even after heating due to mixing of parts of blood close to blood vessels. (2) Blood is not sufficiently removed after slaughter. Blood remained throughout the raw meat (3) Some stress on the living body increased the amount of blood in some areas, affecting the final product, and other factors originating from the raw materials are suspected. During manufacturing, our products are steam-heated at over 70 degrees Celsius for one minute, and at our central cafeteria, we heat them at 220 degrees Celsius for 10 minutes in humidification mode, so the health risks are considered to be extremely low. Also, if you have any concerns about our cafeteria menu in the future, we would appreciate it if you could speak to the staff on the spot. Once again, we apologize for the inconvenience caused.

Q:

I am an undergraduate student with allergies to wheat, rice, and fruit.
I appreciate that the cafeteria displays allergy information, but there are so few wheat-free meals that I can hardly eat them.
I didn't realize that it was recently that I couldn't eat wheat anymore, but many of the foods in the world contain wheat.
I've given up on regular restaurants, but I'd like to ask Co-op Shokudo if they could provide a wheat allergy-friendly meal, even if it's just one main dish.

A:

Thank you for your feedback regarding the products we offer. After researching the products offered at Chuo Shokudo,
The main products that do not use wheat are listed below.
====================
・Products offered at Uogashi Corner
・``Spinach curry with soybean meat'' in the bowl/curry corner,
　Recommended vegan products such as “Vegetable Curry with 3 Kinds of Beans”
・Miso soup and pork soup at the cafe corner
・“Salt-grilled Atka mackerel” and “Salt-grilled mackerel directly from Fukushima” served in hot cases
*"Ginger sardines" contains wheat.
・“Onsen Tamago” and “Yasai Seikatsu 100” served in cold cases
========================================= Furthermore, when it comes to products that do not include “rice” and “fruit”,
The main products offered at Chuo Shokudo are limited to the following.
====================
·miso soup
・Pork soup
・Salt-grilled Atka mackerel
・Salt-grilled mackerel from Fukushima
・Hot spring eggs
====================We will consider providing wheat-free products.
For the current situation, we would appreciate it if you could refer to the above and use the cafeteria.