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Imported juice has arrived...

Q:

Please bring in imported juice.
I used to enjoy passion fruit and mangosteen juice very deliciously, but I'm having trouble recently because they are out of stock.

A:

This is an imported product
Depending on the timing of your order, we may not be able to secure the product.

I try to place orders regularly.
At this time, the supplier is out of stock.

We will continue to frequently place orders and check inventory.
Please check the store every time and wait for the next arrival.

Easy-to-understand location of toilets...

Q:

I think it would be better to make the location of the toilet easier to find. It would be better to post information notices outside the university.

A:

Thank you for your feedback regarding the toilet signs for external users. This week, the number of users from overseas has increased, and the number of inquiries has also increased. I would appreciate it if you could post a notice about the restrooms.

In response to the earthquake in the Noto Peninsula...

Q:

In response to the earthquake in the Noto Peninsula, we are planning some initiatives, such as dedicating a portion of our purchase sales to donations for disaster relief efforts, and promoting products from Yamazaki Pan, which is sending supplies to the area. Is it not possible?
I think there are many people, including myself, who feel sad about their own helplessness, so I wanted to be able to offer some support. Thank you for your consideration.

A:

The University of Tokyo Co-op will be working on a disaster relief donation drive to support disaster victims and areas.
The collected donations will be delivered to the disaster victims through the Japan Consumers' Co-operative Association, and will also be used as support funds for activities to support the disaster-stricken areas.

This year is the Sake Festival...

Q:

We look forward to hosting the Sake Festival and Wine Festival this year.

A:

Regarding your inquiry, we are planning to hold a sake festival on February 13th (Tuesday) at the second cafeteria. Details will be announced on the website and posters soon, so please wait for a while.

Is there a plan to release a schedule book with the University of Tokyo mark?

Q:

I would like to know if there are any plans to release the schedule books with the University of Tokyo mark that were sold every year. It wasn't available in Hongo, nor was it sold at the Komaba Festival, so I asked the staff at the store and was told that the release date was undecided and it would be the same as Hongo.

A:

Regarding the Higashi Otecho you inquired about, the 2024 edition is scheduled to be published around late December. We would appreciate it if you could wait for a while. Additionally, publication of the Higashi Otecho is scheduled to end in fiscal 2024.

There are many users other than students and faculty...

Q:

There are a lot of users other than students, faculty, and staff, such as junior and senior high school students and labor committee groups, which makes it very difficult for people who are in the second and third periods to use the facility. Please strengthen measures such as not allowing entry unless you show your student ID.

A:

We apologize for any inconvenience this may cause for external users. Regarding this matter, we have shared the situation with the university and are currently discussing how to respond.

The air conditioner is really cold...

Q:

The air conditioner is extremely cold. Both summer and winter. I've always thought that. I was also talking to a friend. I'm a man and have a good metabolism, but my female friend gets cold even in fluffy clothes and long pants, so she carries a light down jacket for the central cafeteria. Especially the upper apron is really cold. No matter where you sit, the wind blows directly from the ceiling, making it cold all year round.
Several times, I asked the cafeteria staff if they could raise the temperature, and my friend also asked, but today, for the first time, they said, "We, the staff, do not have the authority to do so. The university manages the air conditioning. We also sometimes put on jackets when it's cold. I'm sorry.'' I was told that I didn't know who to contact, so I decided to post it here.
I want it to reach the right place. I come to eat at the school cafeteria with various friends and teachers, and I come to the apron to have cafes and discussions while working, and I use it almost every day, and everyone says it's cold. Even people who are sensitive to heat. For some reason, even in the winter, French international students wear short sleeves, but they also bring woolen jackets because the cold wind can get cold in an apron. I wonder why they consume so much electricity to create such a cold environment.
Today, for my graduation thesis, I wanted to use the apron after the school cafeteria and read a book, but it was so cold that I couldn't stand it, so I gave up after less than 30 minutes. My fingertips were completely cold as I typed this, so I was relieved by the warmth of the outside air.

First, reduce the wind strength. Also, raise the temperature setting. thank you.

A:

Regarding your inquiry regarding air conditioning, the temperature settings for air conditioning are managed by the university. We will share with the university's facilities that there have been complaints that the current temperature settings are cold.

I love the menu on the second floor of Komaba...

Q:

I am taking classes at the Hongo campus. I love the menu on the second floor of Komaba, but I have classes at Hongo on weekdays, so I generally can't go there. Is it possible to increase the business hours to just weekday nights or Saturday and Sunday afternoons? Please consider this.

A:

As you have requested, we will be open on the second floor on weekday nights and on Saturdays and Sundays, but we apologize for the inconvenience, but we are currently managing to operate only on the first floor due to a lack of staff. Additionally, due to the number of people using the cafeteria, it is currently difficult to open the second floor during the requested hours, and we apologize for not being able to accommodate your request.
Although it will be for a limited time or on a spot basis, we will consider adding the menu on the 2nd floor when the 1st floor is shortened during spring break and summer vacation. In that case, we would appreciate it if you could let us know the period, menu, etc. in advance.

Improving how to make katsudon...

Q:

I would like them to improve the way they make katsudon.
When you pour the rice bowl sauce over the cutlet, the sauce soaks into the cutlet so much that the batter doesn't feel crispy at all, and the batter keeps peeling off while you're eating it, making it uncomfortable. Rather than pouring it all over the cutlet, just pouring it from the side so it doesn't cover the cutlet will give the sauce a stronger flavor and keep the batter crisp. I would like people to understand that the condition of the batter greatly affects the deliciousness of katsudon.

Previously, I kept quiet about it because some people made it so that the sauce wouldn't get too wet on the cutlet, but lately, the batter is always soggy, so I can't stand it anymore.
I myself have made katsudon many times during my part-time job, so I'm posting this with the confidence that changing the way you put the sauce on the bowl won't be too much of a hassle. Please improve your method as soon as possible. Please, sincerely.

A:

Thank you very much for your valuable feedback.
As you pointed out, in order to enjoy katsudon, you need to make sure that the sauce does not cover the cutlet. We will share it again with our part-time staff and strive to improve it.

"Maruman Loose Leaf Mini B7 Time Planning"...

Q:

I would like ``Maruman Loose Leaf Mini B7 Time Planning'' to be in stock. I would like to request it because I can't find it at my local stationery store. The schedule management template is very useful.

A:

We received your request for "Maruman Loose Leaf Mini B7 Time Planning".
Usually sold in units of 10 books, but this time we have added a new loose-leaf section.
As we are planning, we will have 10 books in stock.
(You can sell from 1 book.)
The delivery date is the end of October as it is currently out of stock.

English