Travel agency contract

Travel Agency Clause (Part of Arranged Travel Contract)

Chapter 1 General Provisions

Article 1 (Scope of application)
The Arranged Tour Contract concluded between the Company and the Traveler shall be governed by these Terms and Conditions. Matters not stipulated in this contract shall be governed by laws and ordinances or generally established customs.

2. If the Company concludes a special contract in writing to the extent that it does not violate the law and is not disadvantageous to the traveler, that special contract will take precedence regardless of the provisions of the preceding paragraph.

Article 2 (Definition of Terms)
"Arranged Tour Contract" in these terms and conditions means transportation, accommodation, or other A contract undertaking to make arrangements so that travel-related services (hereinafter referred to as "travel services") can be provided.

2. In this agreement, "domestic travel" refers to travel within Japan only, and "overseas travel" refers to travel other than domestic travel.

3. In this agreement, "Travel fee" means the fare, accommodation fee, and other expenses paid to transportation and accommodation facilities, etc. for the purpose of arranging travel services by our company, and the travel business handling fee prescribed by our company (change procedure fee and excluding cancellation procedure fees.)

4. In this section, a "communications contract" means a contract between a card member of a credit card company affiliated with Arranged travel contract concluded with the Company, and claims or debts related to the travel price, etc. based on the arranged travel contract held by the Company against the traveler shall be transferred to the affiliated company specified separately after the date on which the claims or debts are to be fulfilled. An arranged travel contract in which the traveler consents in advance to payment in accordance with the card member agreement, and the travel fee, etc. is paid by the method specified in Article 16, paragraph 2 or 5.

5. In this part, "electronic acceptance notice" means a notice of acceptance of an application for a contract, and is a method of using information and communication technology, such as a computer, facsimile machine, telex or telephone used by the Association (hereinafter " (referred to as “computer, etc.”) and the computer, etc. used by the traveler by transmission through the telecommunications line.

6. In this agreement, the "card use day" means the day on which the traveler or the company should pay the travel fee, etc. based on the arranged travel contract or fulfill the refund obligation.

Article 3 (Termination of Arrangement Obligation)
When the Company has made arrangements for travel services with the due care of a prudent manager, the performance of the Company's obligations based on the Arranged Tour Contract will be terminated. Therefore, even if we were unable to conclude a contract to provide travel services with transportation/accommodation facilities, etc. due to reasons such as full occupancy, suspension of business, inappropriate conditions, etc., when we have fulfilled our obligations. , the traveler must pay to the Company the handling charge for travel services prescribed by the Company (hereinafter referred to as the "handling charge"). In the event that a communication contract has been concluded, the date of use of the card shall be the date on which the Company notifies the traveler to the effect that the Company could not conclude a contract to provide travel services with transportation/accommodation facilities, etc.

Article 4 (Arrangement agent)
In fulfilling the Arranged Tour Contract, the Company may entrust all or part of the arrangement to other travel agencies, persons who make arrangements as a business, or other assistants in Japan or outside Japan.

Chapter 2 Formation of Contract

Article 5 (Application for contract)
A traveler who intends to enter into an Arranged Tour Contract with the Company must fill in the prescribed matters on the application form prescribed by the Company and submit it to the Company together with the application fee separately determined by the Company.

2. Notwithstanding the provisions of the preceding paragraph, a traveler who intends to conclude a communication contract with the Company must notify the Company of his/her membership number and the details of the travel service he/she wishes to request.

3. The application fee in paragraph 1 shall be treated as part of the travel fee, cancellation fee, and other money that the traveler should pay to our company.

Article 6 (Refusal to conclude a contract)
The Company may not accept the conclusion of an Arranged Tour Contract in the following cases:

1. When it is convenient for our business.

2. When trying to conclude a communication contract, the traveler cannot settle part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the affiliated company, such as the traveler's credit card being invalid. When.

Article 7 (Timing of Conclusion of Contract)
The Arranged Tour Contract shall be concluded when the Company has accepted the conclusion of the contract and received the application fee in Article 5, Paragraph 1.

2. Notwithstanding the provisions of the preceding paragraph, the communication contract shall be concluded when the Association issues a notice of acceptance of the application in Article 5, Paragraph 2. However, if an electronic acceptance notice is issued in the contract, it shall be deemed to have been concluded when the notice reaches the traveler.

Article 8 (Special provisions for conclusion of contract)
Notwithstanding the provisions of Article 5, Paragraph 1, the Company may conclude an Arranged Tour Contract only by accepting the conclusion of the contract with a special contract in writing, without receiving payment of the application fee.

2. In the case of the preceding paragraph, the timing of the establishment of the Arranged Tour Contract shall be clarified in the document of the preceding paragraph.

Article 9 (Special Provisions for Passenger Tickets, Accommodation Tickets, etc.)
Notwithstanding the provisions of Paragraph 1 of Article 5 and Paragraph 1 of the preceding Article, the Company shall be an arranged travel contract whose sole purpose is to arrange transportation services or accommodation services, and receive such travel services in exchange for the travel fee. Oral applications may be accepted for those that issue a document indicating rights.

2. In the case of the preceding paragraph, the Arranged Tour Contract shall be concluded when the Company approves the conclusion of the contract.

Article 10 (Contract document)
Promptly after the conclusion of the Arranged Tour Contract, the Company shall provide the traveler with a document containing the itinerary, details of travel services, travel price and other travel conditions and matters concerning the responsibility of the Company (hereinafter referred to as the "contract document"). ) will be issued. However, when issuing a ticket, accommodation ticket, or other document indicating the right to receive the provision of travel services for all travel services arranged by the company, the contract document may not be issued.

2. In the event that the contract document of the preceding paragraph has been delivered, the scope of travel services that the Company is obliged to arrange under the Arranged Tour Contract shall be as stated in the contract document.

Article 11 (Method of Using Information and Communication Technology)
The Company has obtained the consent of the traveler in advance, and has entered the travel itinerary, details of travel services, travel price and other travel conditions and matters related to the responsibility of the Company to be delivered to the traveler when concluding an Arranged Tour Contract. In place of the delivery of documents or contract documents, when the matters to be stated in said documents (hereinafter referred to as "statements" in this article) are provided by means of information and communication technology, the traveler's use Confirm that the entries have been recorded in the file provided in the communication device to be used.

2. In the case of the preceding paragraph, if the communication device used by the traveler does not have a file for recording the items to be entered, the file provided on the communication device used by the Company (exclusively for use by the traveler) ), and confirm that the traveler has read the information.

Chapter 3 Contract Modification and Cancellation

Article 12 (Changes to Contract Contents)
Travelers may request our company to change the itinerary, contents of travel services and other contents of the Arranged Tour Contract. In this case, we will respond to the traveler's request as much as possible.

2. When changing the contents of the Arranged Tour Contract at the request of the Traveler in the preceding paragraph, the Traveler shall not be liable for any cancellation charges, penalties, or other charges to be paid to transportation/accommodation facilities, etc. when canceling already completed arrangements. In addition to bearing the necessary expenses, you must pay our company a change procedure fee prescribed by our company. In addition, any increase or decrease in the tour price resulting from changes in the contents of the Arranged Tour Contract shall belong to the traveler.

Article 13 (Voluntary Cancellation by Traveler)
The Traveler may cancel all or part of the Arranged Tour Contract at any time.

2. When the Arranged Tour Contract is canceled based on the provisions of the preceding paragraph, the Traveler shall pay the Travel Services already provided to the Traveler, or the cancellation fee for the Travel Services not yet provided, In addition to paying penalties and other expenses that have already been paid or will be paid to transportation and accommodation facilities, etc., you must pay to our company the cancellation procedure fee prescribed by our company and the handling fee that we should have received. Hmm.

Article 14 (Cancellation due to reasons attributable to the traveler)
The Company may cancel the Arranged Tour Contract in the following cases:

1. When the traveler does not pay the travel fee by the prescribed date.

2. In cases where a communication contract has been concluded and the traveler's credit card becomes invalid, or the traveler is unable to settle part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the affiliated company. When.

2. When the Arranged Tour Contract is canceled in accordance with the provisions of the preceding paragraph, the Traveler shall have already paid the cancellation fee, penalty fee, etc. for the Travel Services not yet provided to the transportation/accommodation facilities, etc. Or, in addition to bearing the expenses that must be paid in the future, you must pay the Company the cancellation procedure fee prescribed by the Company and the handling fee that the Company should have received.

Article 15 (Cancellation due to reasons attributable to our company)
The Traveler may cancel the Arranged Tour Contract when it becomes impossible to arrange travel services due to reasons attributable to the Company.

2. When the Arranged Tour Contract has been canceled based on the provisions of the preceding paragraph, the Company shall pay the traveler as consideration for the travel services already provided to the transportation/accommodation facilities, etc. We will refund the already received travel fee to the traveler, excluding the necessary expenses.

3. The provisions of the preceding paragraph do not prevent travelers from claiming damages against our company.

Chapter IV Travel Fee

Article 16 (Tour Fee)
The traveler must pay the travel fee to the company by the period specified by the company before the start of the trip.

2. When a communication contract is concluded, the Company will receive payment of the travel fee using the card of the affiliated company without the traveler's signature on the prescribed slip. In this case, the date of use of the card shall be the date on which the Company notifies the traveler of the details of the travel services confirmed by the Company.

3. If the tour price fluctuates due to changes in the fares/charges of transportation/accommodation facilities, etc., exchange rate fluctuations, or other reasons before the start of the trip, the company may change the tour price.

4.In the case of the preceding paragraph, any increase or decrease in the travel fee shall belong to the traveler.

5. In the event that the Company concludes a communication contract with a traveler, and the traveler incurs expenses, etc., to be borne by the traveler pursuant to the provisions of Chapter 3 or Chapter 4, the Company shall use the card of the affiliated company Receiving the payment of the expenses, etc. without the traveler's signature on the prescribed slip. In this case, the date of use of the card shall be the date on which the Company notifies the traveler of the amount of expenses, etc. that the traveler should pay to the Company or the amount that the Company should refund to the traveler. However, if the Company cancels the Arranged Tour Contract pursuant to the provisions of Article 14, Paragraph 1, Item 2, the Traveler shall pay to the Company by the date specified by the Company by the payment method specified by the Company. You have to pay the expenses, etc.

Article 17 (Adjustment of Travel Fee)
In order for the Company to arrange travel services, the Company shall pay expenses paid to transportation/accommodation facilities, etc., which should be borne by the traveler, as well as handling fees (hereinafter referred to as "adjusted travel fees") and travel expenses. In the event that the amount that has already been received as a price does not match, after the end of the tour, we will promptly settle the travel fee as stipulated in the next paragraph and paragraph 3.

2. If the adjusted travel fee exceeds the amount already received as the travel fee, the traveler must pay the difference to our company.

3. If the adjusted travel fee is less than the amount already received as the travel fee, the Company will refund the difference to the traveler.

Chapter 5 Organization/Group Arrangements

Article 18 (Organization/Group Arrangements)
The Company shall apply the provisions of this chapter to the conclusion of an Arranged Tour Contract for which multiple travelers who are traveling on the same itinerary at the same time appoint a responsible representative (hereinafter referred to as the "Contract Responsible Person") and apply for an Arranged Tour Contract. increase.

Article 19 (Contract Responsible Person)
Except in cases where a special agreement has been concluded, the Company does not have the authority of agency for the conclusion of an Arranged Tour Contract for the travelers who make up the organization/group (hereinafter referred to as the "constituent"). Transactions related to the travel business pertaining to the organization/group and the business of Article 22, Paragraph 1 will be conducted with the person responsible for the contract.

2. The person responsible for the contract must submit a list of the members or notify the company of the number of members by the date specified by the company.

3. The Association shall not be held responsible for any obligations or obligations that the person responsible for the contract currently has or is expected to have in the future.

4. If the person in charge of the contract does not accompany the group/group, we will consider the member appointed in advance by the person in charge of the contract to be the person in charge of the contract after the start of the tour.

Article 20 (Special provisions for conclusion of contract)
When concluding an Arranged Tour Contract with the person responsible for the contract, the Company may approve the conclusion of the Arranged Tour Contract without receiving payment of the application fee, regardless of the provisions of Article 5, Paragraph 1.

2. In the event that an Arranged Tour Contract is concluded without receiving payment of the application fee based on the provisions of the preceding paragraph, the Company shall issue a document to that effect to the person responsible for the contract, and the Arranged Tour Contract shall be made by the Company. shall be deemed to have been established at the time of delivery of the relevant document.

Article 21 (Change of constituents)
If the person in charge of the contract requests a change in the constituents, we will respond to this as much as possible.

2. Any increase or decrease in the travel fee caused by the change in the preceding paragraph and the expenses required for such change shall belong to the Constituent Member.

Article 22 (Ride-on service)
At the request of the person in charge of the contract, the Company may provide a tour guide service by having a tour conductor accompany the group/group.

2.In principle, the content of the tour service provided by the tour conductor shall be the work necessary for group activities on the predetermined itinerary.

3. In principle, tour conductors provide tour service from 8:00 to 20:00.

4. When our company provides a tour service, the person responsible for the contract must pay the prescribed tour service fee to our company.

Chapter 6 Liability

Article 23 (Responsibility of the Association)
In the performance of the Arranged Tour Contract, the Company or a person entrusted by the Company to make arrangements on behalf of the Company pursuant to the provisions of Article 4 (hereinafter referred to as the "arrangement agent") may cause damage to the traveler intentionally or negligently. If you give it, you will be responsible for compensating for the damage. However, it is limited to when there is a notice to our company within two years counting from the day after the damage occurred.

2. When the traveler suffers damage due to a natural disaster, war, riot, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, or other causes beyond the control of the company or our agency. , Except in the case of the preceding paragraph, the Company is not responsible for compensating for the damage.

3. Notwithstanding the provisions of the same paragraph, the Association shall, notwithstanding the provisions of the same paragraph, claim damage to baggage within 14 days from the day following the occurrence of the damage in the case of domestic travel. However, only when the company is notified within 21 days, compensation will be limited to 150,000 yen per traveler (excluding cases where there is intentional or gross negligence on the part of the company). increase.

Article 24 (Responsibility of Travelers)
If our company suffers damage due to the intention or negligence of the traveler, the traveler must compensate for the damage.

2. When concluding an Arranged Tour Contract, the Traveler must make efforts to understand the rights and obligations of the Traveler and other contents of the Arranged Tour Contract by utilizing the information provided by the Company.

3. In order to smoothly receive the travel services described in the contract document after the start of the trip, if the traveler recognizes that travel services different from those in the contract document have been provided, promptly notify that fact at the travel destination. You must notify us, our arrangement agent, or the relevant travel service provider.

Chapter 7 Deposit for Repayment Business

Article 25 (Repayment Business Deposit)
Our company is a guarantee member of the Japan Association of Travel Agents (3-3-3 Kasumigaseki, Chiyoda-ku, Tokyo).

2. Travelers or members who have concluded an arranged travel contract with us shall pay up to 70,000,000 yen from the reimbursement business security deposit deposited by the Japan Association of Travel Agents in the preceding paragraph regarding claims arising from the transaction. can receive

3. Based on the provisions of Article 22-10, Paragraph 1 of the Travel Agency Law, we have paid our share of the compensation business security deposit to the Japan Association of Travel Agents, so Article 7, Paragraph 1 of the same law We do not deposit any business security deposits based on

Travel agency agreement (recruitment planning travel contract)

Chapter 1 General Provisions

Article 1 (Scope of application)
Contracts concerning recruitment-type organized tours (hereinafter referred to as "recruitment-type planning tour contracts") that our company concludes with travelers are subject to the provisions of these terms and conditions. Matters not stipulated in this contract shall be governed by laws and ordinances or generally established customs.

2. If the Company concludes a special contract in writing to the extent that it does not violate the law and is not disadvantageous to the traveler, that special contract will take precedence regardless of the provisions of the preceding paragraph.

Article 2 (Definition of Terms)
In these terms and conditions, "recruitment-type organized tours" means that, in order to solicit travelers, the Company preliminarily means a trip to be implemented by creating a travel plan that stipulates the amount of the travel fee to be paid to the Association.

2. In this agreement, "domestic travel" refers to travel within Japan only, and "overseas travel" refers to travel other than domestic travel.

3. In this section, "communication contract" means a credit card company (hereinafter referred to as "affiliated company") affiliated with the company or a company that sells recruitment type planning tours of the company on behalf of the company. Recruitment type planning travel contract concluded with a card member after receiving an application by telephone, mail, facsimile or other means of communication, where travel charges, etc. based on the recruitment type planning travel contract held by the Company for travelers The traveler consents in advance to the settlement of such claims or debts in accordance with the card member agreements of the affiliated companies separately stipulated after the date on which the claims or debts are to be fulfilled, and the travel fee, etc. of the Agent-Organized Package Tour Contract. shall be paid by the method specified in Article 12, Paragraph 2, the latter part of Article 16, Paragraph 1, and Article 19, Paragraph 2.

4. In this section, "electronic approval notice" means a notice of acceptance of an application for a contract, which is a method that uses information and communication technology to sell the company or the company's agent-organized tours on behalf of the company. Information sent via telecommunications lines connecting the computer, facsimile machine, telex or telephone (hereinafter referred to as "computer, etc.") used by the company and the computer, etc. used by the traveler. increase.

5. In this agreement, the "card use day" means the day on which the traveler or our company should pay the travel fee, etc. or fulfill the refund obligation based on the agent-organized tour contract.

Article 3 (Contents of Travel Contract)
In the Agent-Organized Tour Contract, the Traveler shall provide transportation, accommodation, and other travel-related services (hereinafter referred to as "Travel Services") provided by transportation and accommodation facilities, etc., according to the itinerary specified by the Company. We undertake to arrange and manage the itinerary so that you can receive it.

Article 4 (Arrangement agent)
In the performance of the Agent-Organized Package Tour Contract, the Company may entrust all or part of the arrangements to other travel agencies in Japan or outside Japan, persons who make arrangements as a business, or other assistants.

Chapter 2 Conclusion of Contract

Article 5 (Application for contract)
A traveler who intends to apply for an Agent-Organized Package Tour Contract with the Company shall fill out the prescribed matters in the application form prescribed by the Company (hereinafter referred to as the "application form") and pay the application fee of the amount specified separately by the Company. must be submitted to the Society along with

2. Notwithstanding the provisions of the preceding paragraph, a traveler who intends to apply for a telecommunications contract with the Company shall provide the name of the recruitment type planning tour for which he intends to apply, the start date of the trip, the membership number and other matters (hereinafter referred to as " (referred to as “membership number, etc.”) must be notified to the Association.

3. The application fee in Paragraph 1 shall be treated as part of the travel fee, cancellation fee, or penalty.

4.Travelers who require special consideration when participating in recruitment planning tours should notify us when applying for a contract. At this time, we will respond to this within the extent possible.

5. Based on the request in the preceding paragraph, the traveler shall bear the expenses required for special measures taken by the Company for the traveler.

Article 6 (Reservation by telephone, etc.)
The Company accepts reservations for Agent-Organized Tour Contracts by telephone, mail, facsimile, or other means of communication. In this case, the contract has not been concluded at the time of the reservation, and the traveler shall, within the period specified by the Company after the Company has notified the Company of the acceptance of the reservation, , you must submit the application form and application fee to the Association or notify the membership number etc.

2. When the application form and application fee are submitted as stipulated in the preceding paragraph, or when the member number, etc. is notified, the order of conclusion of the Agent-Organized Tour Contract will be based on the order of reception of the relevant reservation. increase.

3. If the traveler does not submit the application fee within the period of paragraph 1 or does not notify the membership number, etc., we will treat it as if there was no reservation.

Article 7 (Refusal to conclude a contract)
The Company may not accept the conclusion of an Agent-Organized Package Tour Contract in the following cases:

1. When the participant does not meet the conditions of the participating travelers such as gender, age, qualifications, skills, etc. specified in advance by the company.

2. When the number of applicant travelers reaches the planned number of applicants.

 

3. When the traveler is likely to cause trouble to other travelers or hinder the smooth implementation of group activities.

4. When there is business convenience of our company.

5. When trying to conclude a communication contract, the traveler cannot settle part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the affiliated company, such as the traveler's credit card being invalid. When.

6. When the traveler is recognized as a member of an organized crime group, an associate member of an organized crime group, a member of an organized crime group, a company affiliated with an organized crime group, or a corporate racketeer, or any other anti-social force.

7. When the traveler makes a violent demand, an unreasonable demand, a threatening word or act with respect to a transaction, uses violence, or acts equivalent to these.

8. When the traveler spreads rumors, uses fraudulent means or uses force to damage the credibility of the company, interfere with the business of the company, or conducts similar acts.

Article 8 (Timing of conclusion of contract)
An Agent-Organized Tour Contract shall be concluded when the Company has accepted the conclusion of the contract and received the application fee in Article 5, Paragraph 1.

2. Notwithstanding the provisions of the preceding paragraph, a communication contract shall be concluded when the Association issues a notice of acceptance of the conclusion of the contract. However, if an electronic acceptance notice is issued in the contract, it shall be deemed to have been concluded when the notice reaches the traveler.

Article 9 (Delivery of Contract Documents)
Promptly after the conclusion of the contract stipulated in the preceding article, the Company shall provide the traveler with a document (hereinafter referred to as "contract document") that describes the itinerary, the contents of the tour services, the travel fee and other travel conditions, and matters related to the responsibility of the Company. .) will be issued.

2. The scope of travel services for which the Company is obliged to arrange and manage the itinerary under the Agent-Organized Tour Contract shall be as stated in the contract document in the preceding paragraph.

Article 10 (Confirmed Document)
If the confirmed itinerary and the names of transportation or accommodation facilities cannot be stated in the contract document set forth in Paragraph 1 of the preceding Article, limit the names of the accommodation facilities and transportation facilities that are important for display in the contract document. After enumerating, after delivery of the relevant contract document, if the application for the Agent-Organized Tour Contract is made on or after the day before the start date of the tour (on or after the 7th day counting back from the day before the start date of the tour) , the start date of the tour), we will issue a document stating these confirmed conditions (hereinafter referred to as "confirmed document") by the date specified in the relevant contract document.

2. In the case of the preceding paragraph, if there is an inquiry from a traveler who wishes to confirm the status of arrangements, we will respond promptly and appropriately even before the delivery of the final document.

3. When the final document of paragraph 1 is delivered, the scope of travel services for which we are obliged to arrange and manage the itinerary pursuant to the provisions of paragraph 2 of the preceding article will be specified as stated in the final document. .

Article 11 (Method of Using Information and Communication Technology)
With the prior consent of the traveler, the Company shall provide the travel itinerary, the details of the travel services, the travel price and other travel conditions to be delivered to the traveler when concluding an Agent-Organized Package Tour Contract, and matters related to the responsibility of the Company. When, in lieu of delivery of written documents, contract documents or final documents, matters to be stated in said documents (hereinafter referred to as "statement matters" in this article) are provided by means of using information and communication technology. , confirm that the items described have been recorded in a file provided on the communication device used by the traveler.

2. In the case of the preceding paragraph, if the communication device used by the traveler does not have a file for recording the items to be entered, the file provided on the communication device used by the Company (exclusively for use by the traveler) ), and confirm that the traveler has read the information.

Article 12 (Tour Fee)
The traveler must pay the travel fee of the amount stated in the contract document to our company by the date stated in the contract document up to the start date of the tour.

2. When a communication contract is concluded, the Company will receive payment of the travel fee of the amount stated in the contract document using the card of the affiliated company without the traveler's signature on the prescribed slip. In addition, the date of use of the card shall be the date of establishment of the travel contract.

Chapter 3 Modification of Contract

Article 13 (Changes to Contract Contents)
The Company shall not be liable for acts of God, wars, riots, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, provision of transportation services not based on the original operation plan, or any other event beyond the control of the Company. In that case, if it is unavoidable to ensure the safe and smooth implementation of the tour, we will promptly explain to the traveler in advance the reason why the reason cannot be involved and the causal relationship with the reason, and the itinerary, The contents of the Travel Service and other contents of the Agent-Organized Package Tour Contract (hereinafter referred to as the "Contract Details") may be changed. However, in case of emergency, if it is unavoidable, we will explain it after the change.

Article 14 (Change in amount of travel fee)
Fares and charges applicable to transportation facilities used in implementing recruitment type planning tours (hereinafter referred to as "applicable fares and charges" in this article) may change due to significant changes in economic conditions, etc. If the fares/charges are significantly increased or decreased beyond what is normally assumed compared to the applicable fares/charges announced as effective at the time of solicitation, the Association shall not be liable for the increase or decrease. You can increase or decrease the amount of the tour fee within the range of the amount specified.

2. When the Company increases the tour fee as stipulated in the preceding paragraph, the Company shall notify the traveler to that effect before the 15th day counting back from the day before the start date of the tour.

3. When the applicable fares and charges stipulated in paragraph 1 are reduced, the Company will reduce the travel fee by the amount of the reduction as stipulated in the same paragraph.

4. The Company shall not be liable for any expenses required for the implementation of the tour due to the change in the content of the contract based on the provisions of the preceding article (cancellation fees, penalties, etc. already paid for travel services that were not provided due to the change in the content of the contract, (including expenses to be paid in the future) decrease or increase (increase in expenses is caused by the transportation/accommodation facilities, etc. even though the transportation/accommodation facilities, etc. are providing the relevant travel services). ), the amount of the tour fee may be changed within the scope of the change in the contract content.

5. In the case where it is stated in the contract document that the tour fee varies depending on the number of people using the transportation and accommodation facilities, etc., the Company shall, after the conclusion of the Agent-Organized Package Tour Contract, notify When there is a change, the amount of the travel fee may be changed according to what is stated in the contract document.

Article 15 (Change of Traveler)
A traveler who has entered into an Agent-Organized Tour Contract with the Company may, with the consent of the Company, transfer its contractual status to a third party.

2. When a traveler wishes to seek the approval of our company as stipulated in the preceding paragraph, he/she must fill out the prescribed matters on the form prescribed by our company and submit it to our company together with the prescribed fee.

3. The transfer of the contractual status in paragraph 1 shall become effective when the Company has given its consent, and thereafter, the third party who has transferred the status in the travel contract shall All rights and obligations related to the contract shall be succeeded.

Chapter 4 Termination of Contract

Article 16 (Traveler's Right to Cancel)
The Traveler may cancel the Agent-Organized Tour Contract at any time by paying the cancellation fee specified in Table 1 to the Company. In the case of canceling the communication contract, we will receive payment of the cancellation fee using the card of the affiliated company without the traveler's signature on the prescribed slip.

2.In the following cases, notwithstanding the provisions of the preceding paragraph, the Traveler may cancel the Agent-Organized Tour Contract before the start of the tour without paying a cancellation fee.

1. When the content of the contract is changed by our company. However, this is limited to cases where the change is listed in the upper column of Appended Table 2 or other important changes.

2. When the travel fee is increased based on the provisions of Article 14, Paragraph 1.

3. In the event of a natural disaster, war, riot, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, or other causes, safe and smooth travel becomes impossible or becomes impossible. when the possibility of becoming

4. When the Company has not delivered a final document to the traveler by the date set forth in Article 10, Paragraph 1.

5. When it becomes impossible to carry out the tour according to the itinerary stated in the contract document due to reasons attributable to our company.

3. When the traveler becomes unable to receive the travel services described in the contract document after the start of the trip due to reasons not attributable to the traveler, or when the company informs the traveler to that effect, Notwithstanding the provisions of Paragraph 1, you may cancel the contract for that part of the Travel Services that you are no longer able to receive without paying a cancellation fee.

4.In the case of the preceding paragraph, the Company will refund to the traveler the amount of the travel fee for the portion of the travel service that has become unacceptable. However, if the case in the preceding paragraph is not due to reasons attributable to our company, the amount related to the cancellation fee, penalty fee and other expenses that have already been paid or will be paid in the future for the travel service. will be refunded to the traveler minus the

Article 17 (Right of Cancellation, etc. of the Company - Cancellation before Commencement of Travel)
In any of the following cases, the Company may terminate the Agent-Organized Tour Contract before the commencement of the tour by explaining the reasons to the Traveler.

1. When it is found that the traveler does not meet the conditions for participating travelers, such as gender, age, qualifications, skills, etc., specified in advance by our company.

2. When it is deemed that the traveler is unable to endure the trip due to illness, absence of a necessary helper, or other reasons.

3. When it is recognized that the traveler may cause trouble to other travelers or hinder the smooth implementation of the group tour.

4. When the traveler requests a burden that exceeds the reasonable range regarding the content of the contract.

5. When the number of travelers does not reach the minimum number of participants stated in the contract document.

6. When there is an extremely high risk that the necessary travel conditions, such as the amount of snowfall, that were specified at the time of concluding the contract will not be fulfilled.

7. In the event of a natural disaster, war, riot, suspension of tour services provided by transportation/accommodation facilities, etc., orders from public offices, or any other reason beyond our control, we will follow the itinerary stated in the contract document. When the safe and smooth implementation of the tour becomes impossible or is extremely likely to become impossible.

8. When a communication contract is concluded, the traveler is unable to settle part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the partner company, such as the traveler's credit card being invalidated. When.

2. If the traveler does not pay the travel fee by the date stated in the contract document of Article 12, Paragraph 1, the traveler shall be deemed to have canceled the agent-organized tour contract on the day following the said date. In this case, the traveler must pay a cancellation fee equivalent to the cancellation fee stipulated in paragraph 1 of the preceding article to our company.

3. When the Company intends to cancel an Agent-Organized Package Tour Contract due to the reasons listed in Paragraph 1, Item 5, the Company shall, in the case of domestic travel, on the thirteenth day retroactively counted from the day before the start date of the tour. (3rd day for day trips), 23rd day for overseas trips (33rd day for trips starting during the peak hours stipulated in Appended Table 1) We will notify the traveler of the cancellation of the trip before the date.

9. When it turns out that the traveler falls under any of Article 7, Item 6 to Item 8.

Article 18 (Right of Cancellation of the Company - Cancellation after Commencement of Travel)
In the following cases, the Company may cancel part of the Agent-Organized Package Tour Contract by explaining the reason to the Traveler even after the commencement of the tour.

1. When the traveler is unable to continue the tour due to illness, absence of necessary caregiver or other reasons.

2. Disturbing the discipline of group behavior by violating the instructions of our company by tour conductors or other persons for the safe and smooth implementation of tours, or by assaulting or intimidating these persons or other accompanying travelers, etc. and hinders the safe and smooth implementation of the relevant travel.

3. When it is found that the traveler falls under any of Article 7, Item 6 to Item 8.

4. In the event of a natural disaster, war, riot, suspension of tour services provided by transportation/accommodation facilities, etc., orders from public offices, or any other reason beyond our control, making it impossible to continue the tour. when

2. When the Company cancels the Agent-Organized Package Tour Contract based on the provisions of the preceding paragraph, the contractual relationship between the Company and the traveler shall be extinguished only in the future. In this case, it is assumed that the liability of the Company regarding the travel services that the traveler has already received has been effectively repaid.

3. In the case of the preceding paragraph, the Company shall, out of the amount of the travel fee related to the portion of the travel service that the traveler has not yet received, pay cancellation charges, penalties and other charges already paid for the travel service concerned, Or refund to the traveler after deducting the amount related to the expenses that must be paid in the future.

Article 19 (Refund of Travel Fee)
In the event that the travel fee is reduced pursuant to the provisions of Article 14, Paragraphs 3 through 5, or the Agent-Organized Package Tour Contract is canceled pursuant to the provisions of the preceding three Articles, the Company shall refund the amount to be refunded to the Traveler. In the case of a refund due to cancellation before the start of the tour, within 7 days counting from the day following the cancellation, or a refund due to reduction or cancellation after the start of the tour, the tour end date stated in the contract document. The amount will be refunded to the traveler within 30 days counting from the day after

2. In the event that the Company concludes a communication contract with a traveler, the travel fee is reduced pursuant to the provisions of Article 14, paragraphs 3 through 5, or the communication contract is canceled pursuant to the provisions of the preceding three articles. In the event that there is an amount to be refunded to the traveler, the amount will be refunded to the traveler in accordance with the card membership agreement of the affiliated company. In this case, in the case of a refund due to cancellation before the start of the tour, the Company shall, within seven days counting from the day following the cancellation, refund the amount due to a reduction or cancellation after the start of the tour, the tour end stated in the contract document. The amount to be refunded shall be notified to the Traveler within 30 days counting from the day following the day on which the Card is used, and the date of notification to the Traveler shall be the card usage date.

3. The provisions of the preceding two paragraphs shall not prevent the traveler or our company from exercising the right to claim damages pursuant to Article 27 or Article 30, paragraph 1.

Article 20 (Return Arrangements after Contract Cancellation)
When the Company cancels the Agent-Organized Package Tour Contract after the start of the tour pursuant to the provisions of Article 18, Paragraph 1, Item 1 or Item 4, upon request of the Traveler, the Traveler shall We will arrange the necessary travel services to return to

2. In the case of the preceding paragraph, all expenses required for the trip to return to the place of departure shall be borne by the traveler.

Chapter 5 Organization/Group Contracts

Article 21 (Group/Group Contract)
The Company shall comply with the provisions of this chapter with regard to the conclusion of an Agent-Organized Package Tour Contract, in which multiple travelers traveling on the same itinerary at the same time appoint a responsible representative (hereinafter referred to as the "Contract Responsible Person") and apply. apply.

Article 22 (Contract Responsible Person)
Except for cases where a special agreement has been concluded, the Company reserves the right of agency for the conclusion of Agent-Organized Tour Contracts for travelers who make up the organization/group (hereinafter referred to as "constituents"). Any transaction related to the travel business pertaining to the organization/group will be conducted with the person responsible for the contract.

2. The Contract Responsible Person must submit a list of the members to the Association by the date specified by the Association.

3. The Association shall not be held responsible for any obligations or obligations that the person responsible for the contract currently has or is expected to have in the future.

4. If the person in charge of the contract does not accompany the group/group, we will consider the member appointed in advance by the person in charge of the contract to be the person in charge of the contract after the start of the tour.

Chapter 6 Itinerary Management

Article 23 (Itinerary Management)
We will endeavor to ensure the safe and smooth implementation of travel for travelers, and will carry out the following duties for travelers. However, this does not apply if the Company concludes a special contract with the traveler that differs from this.

1. When it is recognized that there is a risk that the traveler will not be able to receive travel services during the trip, take necessary measures to ensure that travel services are provided in accordance with the agent-organized tour contract.

2. Arrange for alternative services if the content of the contract has to be changed even after taking the measures in the preceding item. In this case, when changing the itinerary, endeavor to make the itinerary after the change conform to the purpose of the original itinerary, and when changing the contents of the travel service, the travel service after the change shall be Efforts should be made to minimize changes to the contract, such as by striving to make it the same as the original travel service.

Article 24 (Instructions of the Association)
During the period from the start of the tour until the end of the tour, when acting as a group, travelers must follow the instructions of the Association for the safe and smooth implementation of the tour.

Article 25 (Work of tour conductors, etc.)
Depending on the content of the tour, the Company may have a tour conductor or other person accompany the business listed in each item of Article 23 and other business that the Company deems necessary in connection with the recruitment type planning tour, in whole or in part. You may.

2. As a general rule, the hours during which the tour conductors and other persons set forth in the preceding paragraph are engaged in the work set forth in the same paragraph shall be from 8:00 to 20:00.

Article 26 (Protective measures)
If we recognize that a traveler is in need of protection due to illness, injury, etc., we may take necessary measures. In this case, if this is not due to reasons attributable to our company, the costs required for the measures will be borne by the traveler, and the traveler will pay the costs by the method specified by our company by the date specified by our company. have to pay.

Chapter 7 Liability

Article 27 (Our Responsibility)
In the performance of an Agent-Organized Package Tour Contract, the Company or a person entrusted by the Company to make arrangements on behalf of the Company pursuant to the provisions of Article 4 (hereinafter referred to as the "arranging agent") may intentionally or negligently damage the traveler. If damage is caused, we will be responsible for compensating for the damage. However, it is limited to when there is a notice to our company within two years counting from the day after the damage occurred.

2. When the traveler suffers damage due to a natural disaster, war, riot, suspension of travel services provided by transportation/accommodation facilities, etc., orders from public offices, or other causes beyond the control of the company or our agency. , Except in the case of the preceding paragraph, the Company is not responsible for compensating for the damage.

3. Notwithstanding the provisions of the same paragraph, the Association shall, notwithstanding the provisions of the same paragraph, claim damage to baggage within 14 days from the day following the occurrence of the damage in the case of domestic travel. However, only when the company is notified within 21 days, compensation will be limited to 150,000 yen per traveler (excluding cases where there is intentional or gross negligence on the part of the company). increase.

Article 28 (Special Compensation)
Regardless of whether or not our company's liability based on the provisions of paragraph 1 of the preceding article arises, the company shall, as specified in the attached special compensation regulations, pay for damages on the life, body, or baggage of the traveler while participating in the recruitment type planning tour. We will pay a predetermined amount of compensation and condolence money for a certain amount of damage suffered.

2. In the event that our company assumes responsibility for the damages set forth in the preceding paragraph based on the provisions of paragraph 1 of the preceding article, the compensation set forth in the preceding paragraph to be paid by our company shall be limited to the amount of damages to be paid based on that responsibility. regarded as compensation.

3. In the case stipulated in the preceding paragraph, our obligation to pay compensation under the provisions of paragraph 1 shall be limited to the damages that we should pay under the provisions of paragraph 1 of the preceding article (deemed as damages according to the provisions of the preceding paragraph). including the compensation paid.) shall be reduced by the amount equivalent to

4. Recruitment-type planning trips for travelers who are participating in the recruitment-type planning trips of our company and implemented by our company after receiving a separate travel fee will be treated as part of the main contents of the recruitment-type planning travel contract. .

Article 29 (Itinerary Guarantee)
The Company reserves the right to make important changes to the contract contents listed in the upper column of Appended Table 2 (changes listed in the following items (transportation/accommodation facilities, etc., even though the transportation/accommodation facilities, etc. are providing the relevant travel services). (Except for the shortage of seats, rooms and other facilities.)), the tour fee is changed by an amount equal to or greater than the rate shown in the lower column of the same table. Compensation will be paid within 30 days counting from the day following the tour end date. However, this does not apply if it is clear that the Company will be held responsible for the change based on the provisions of Article 27, Paragraph 1.

1. Changes due to the following reasons

B. Natural disaster

B. War

C. Riot

D. Orders from public offices

E. Suspension of provision of travel services such as transportation and accommodation facilities

F. Provision of transportation services not based on the initial operation plan

G. Necessary measures to ensure the safety of the life or body of the travel participant

2. Changes pertaining to the canceled part when the Agent-Organized Package Tour Contract is canceled based on the provisions of Articles 16 to 18

2. The amount of change compensation to be paid by the Association shall be limited to the amount obtained by multiplying the travel price by 15% per recruitment type planning trip per traveler. In addition, if the amount of change compensation to be paid for one recruitment type planning trip per traveler is less than 1,000 yen, the company will not pay the change compensation.

3. If it becomes clear that our company will be held liable under the provisions of Article 27, paragraph 1 for the change after the company has paid the compensation for change based on the provisions of paragraph 1, The traveler must return the change compensation money related to the change to our company. In this case, our company will pay the balance after offsetting the amount of damages to be paid by our company based on the provisions of the same paragraph and the amount of change compensation to be returned by the traveler.

Article 30 (Responsibility of Travelers)
If our company suffers damage due to the intention or negligence of the traveler, the traveler must compensate for the damage.

2. When concluding an Agent-Organized Tour Contract, the Traveler must make efforts to understand the rights and obligations of the Traveler and other contents of the Agent-Organized Tour Contract by utilizing the information provided by the Company. Hmm.

3. In order to smoothly receive the travel services described in the contract document after the start of the trip, if the traveler recognizes that travel services different from those in the contract document have been provided, promptly notify that fact at the travel destination. You must notify us, our arrangement agent, or the relevant travel service provider.

Chapter VIII Deposit for Repayment Business

Article 31 (Repayment Business Deposit)
Our company is a guarantee member of the Japan Association of Travel Agents (3-3-3 Kasumigaseki, Chiyoda-ku, Tokyo).

2. Travelers or constituents who have entered into an Agent-Organized Package Tour Contract with us shall have up to 70,000,000 yen from the compensation business security deposit deposited by the Japan Association of Travel Agents in the preceding paragraph with respect to claims arising from such transactions. You can receive reimbursement up to

3. Based on the provisions of Article 22-10, Paragraph 1 of the Travel Agency Law, we have paid our share of the compensation business security deposit to the Japan Association of Travel Agents, so Article 7, Paragraph 1 of the same law We do not deposit any business security deposits based on

Appended Table 1 Cancellation Fee (related to Article 16, Paragraph 1)

(i) Cancellation fee for domestic travel

Division Cancellation fee
(1) Recruitment type planning travel contract other than the following paragraph
(a) Cancellation on or after the 20th day (10th day in the case of a day trip) counting backward from the day before the trip start date (excluding the cases listed in (b) to (e)). Within 20% of the travel fee
(b) Cancellation on or after the 7th day counting back from the day before the start date of the tour (excluding the cases listed in (c) to (e)). Within 30% of the travel fee
(c) When canceling on the day before the travel start date Within 40% of the travel fee
(d) When canceling on the day of travel start (excluding the cases listed in (e)) Within 50% of the travel fee
E. In the case of cancellation after the start of the trip or non-participation without contact Within 100% of the travel fee
(2) Recruitment type planning travel contract using a chartered ship It depends on the provisions of the cancellation fee for the ship concerned.

remarks

(one)
The amount of the cancellation fee will be specified in the contract document.
(two)
In applying this table, "after the start of the trip" means after "when you start receiving the provision of services" as stipulated in Article 2, Paragraph 3 of the Attached Special Compensation Regulations.

(ii) Cancellation fee for overseas travel

Division Cancellation fee
(i) Recruitment-type planning travel contract for using an aircraft when leaving Japan or returning to Japan (excluding the travel contract listed in the following paragraph)
(a) When the travel start date is during peak hours and cancellation is made on or after the 40th day counting back from the day before the travel start date (excluding the cases listed in (b) through (d)). Within 10% of the travel fee
(b) Cancellation on or after the 30th day counting back from the day before the start date of the tour (excluding the cases listed in (c) and (d)). Within 20% of the travel fee
C. Cancellation on or after two days before the start date of the tour (excluding the cases listed in D.) Within 50% of the travel fee
In the case of cancellation after the start of the trip or non-participation without contact Within 100% of the travel fee
(ii) Recruitment type planning travel contract using a chartered aircraft
(a) In the case of cancellation on or after the 90th day counting back from the day before the start date of the tour (excluding the cases listed in (b) through (d)). Within 20% of the travel fee
(b) Cancellation on or after the 30th day counting back from the day before the start date of the tour (excluding the cases listed in (c) and (d)). Within 50% of the travel fee
C. Cancellation on or after the 20th day counting back from the day before the start date of the tour (excluding the cases listed in D.) Within 80% of the travel fee
(d) In the case of cancellation or non-participation without contact after the third day counting back from the day before the trip start date Within 100% of the travel fee
3 Recruitment type planning travel contract to use a ship when leaving Japan and returning home It depends on the provisions of the cancellation fee for the ship concerned.

Note: "Peak period" means December 20th to January 7th, April 27th to May 6th, and July 20th to August 31st. .

remarks

(one)
The amount of the cancellation fee will be specified in the contract document.
(two)
In applying this table, "after the start of the trip" means after "when you start receiving the provision of services" as stipulated in Article 2, Paragraph 3 of the Attached Special Compensation Regulations.

Appended Table 2 Change Compensation (related to Article 29, Paragraph 1)

Changes that require payment of a change compensation fee Rate per case (%)
trip
before start
trip
after start
(i) Change of the tour start date or tour end date stated in the contract document 1.5 3.0
(2) Change of tourist destinations or tourist facilities (including restaurants) to be entered or other travel destinations stated in the contract document 1.0 2.0
(iii) Changing the class of transport facility or equipment described in the contract document to one with a lower charge (only if the total charge for the class and equipment after the change is lower than that of the class and equipment described in the contract document) increase.) 1.0 2.0
(4) Change of the type of transportation facility or company name stated in the contract document 1.0 2.0
5. Change to a different flight at the airport in Japan that is the starting point of the trip or the airport that is the ending point of the trip as stated in the contract document. 1.0 2.0
6. Change of direct flight to connecting flight or transit flight between Japan and outside Japan stated in the contract document 1.0 2.0
(vii) change of the type or name of the accommodation facility stated in the contract document; 1.0 2.0
(viii) Changes to the types of guest rooms, facilities, scenery and other guest room conditions of the accommodation facility stated in the contract document. 1.0 2.0
9. Among the changes listed in the preceding items, changes to the matters described in the tour title of the contract document 2.5 5.0
Note 1
"Before the start of the trip" means the case where the traveler is notified of the change by the day before the start date of the trip, and "after the start of the trip" means the case where the change is notified to the traveler after the day of the start of the trip. Says.
Note 2
If a final document is delivered, this table shall apply after replacing the term "contract document" with "final document". In this case, if there is a change between the content of the contract document and the content of the final document, or between the content of the final document and the content of the travel services actually provided, one copy shall be made for each change. treated as a matter.
Note 3
If the transportation facility related to the change listed in Item 3 or Item 4 involves the use of accommodation facilities, it will be treated as one case per night.
Note 4
Regarding the change of the company name of the transportation facility listed in item 4, it does not apply when the grade or equipment is changed to a higher one.
Note 5
Even if multiple changes listed in item 4, item 7, or item 8 occur within one boarding ship, etc. or one night stay, they will be treated as one change per boarding ship, etc. or one night stay.
Note 6
Regarding the changes listed in Item 9, the rates from Item 1 to Item 8 shall not apply, and Item 9 shall apply.
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