Paying JR tickets with the base money of the Co-op...
Q:
We would appreciate it if you could make it possible to pay JR tickets at the Travel Center (Komaba, Hongo) with the Co-op's base money.
A:
Currently, products sold at Travel Centers are only available for cashless payment by credit cards.
The reason is that Travel Center products are subject to refunds due to cancellations on a daily basis.
If a refund occurs, the refund will be made using the same settlement method as the payment method.
Therefore, if your payment with base money is cancelled, you will need to return it to base money.
Systemically it is difficult to deal with the difference by deducting cancellation fees and refund fees, and it is also complicated to operate the store.
There is also a problem that JR tickets can be refunded as gift certificates at the Midori counter in the market.
(The system has been established to restrict refunds for credit card payment tickets to only stores that purchase the card.)
If there are any future trends in usage situations and any movements such as simplifying system compatibility, we will consider how to handle it.
