Word Card Collection Online Posting

Q:

There is an international student acquaintance who is a heavy cafeteria user who walks all the way from the Komaba Research Campus to the Komaba First Cafeteria to eat. I can't read Japanese, so I thought they would be happy if there was a word card that they could write in English.
Also, in terms of understanding the problems non-Japanese speakers who use the cafeteria and misunderstandings about how to use it, I think it is significant to create an English version of the word card. think.

A:

Even now, there are some people who write in English at the Chuo Cafeteria, etc., but I would like to think about how to deal with it. There is also a notation on the store and paper, Contact Us – The University of Tokyo Co-op (utcoop.or.jp)We will consider the English notation of , so please wait for a while.

Q:

The other day, I ordered a large cutlet curry, but the volume ratio of rice to curry was about 2:1, which was unbalanced.
I don't know if it's painful because of the high prices, but I'd like you to reduce the rice or increase the roux.

Also, it's hot during the meal, so I'd like you to lower the set temperature of the air conditioning.

A:

Regarding the amount of curry and rice you mentioned, the recipe is the same as before COVID-19, with 320g of rice and 190g of roux. Once again, I will check at the central cafeteria whether the dishes are served according to the recipe.
Regarding the air conditioning in the hall, it seems that some of the power parts were worn out and it was not possible to cool it sufficiently. On July 4th (Monday), we will begin work on replacing the parts.

Q:

The beef cut steak in the live kitchen corner always sells out quickly, so I want you to improve it.
I'm looking forward to it, but I've never been able to eat it...
I also want you to improve the operation from 18:00 to 19:00. There is a long line in front of the register, but why don't you increase the accounting staff...

A:

We apologize for the inconvenience.
Regarding the point about the live kitchen we received before, the corner is currently open from 11:00 to 14:00, and the planned number of meals is set based on the most recent sales performance. This is because it is difficult to make adjustments while minimizing food loss, and some menu items are sold out before 14:00.
Regarding the system from 18:00 to 19:00, the number of users after 17:00 is increasing in May, and we are looking for staff, but the current situation is that it is not easy to fill the system. We will continue to recruit staff. In addition, we would like to ask all users to cooperate in the speedy use of cashless payments.

Q:

The QR code on the bulletin board about the one word card installed in the central cafeteria is incorrect.
This is probably because the content of the post has not been updated even though the URL has changed, so the linked page no longer exists.

A:

Thank you for pointing this out.
I fixed it as soon as possible. Thank you.
If you have any further questions, please use this contact form. Thank you very much.

Q:

Live kitchen hours are too short.
Despite calling for distributed use until 13:30 to alleviate congestion, sales had already ended by 13:40. Even if it is difficult to open all day, I would like you to continue to operate until around 15:00.

A:

Thank you for pointing this out. Also, we apologize for the inconvenience. Currently, the corner is open from 11:00 to 14:00, but yesterday we reached the planned number of meals around 13:30 and the corner was closed. First of all, we will review the planned number of meals with the staff in charge so that the menu can be provided until 14:00. Regarding the extension of business until 15:00, it will take some time as it will involve changes in the system, but we will proceed with preparations for the extension. Thank you very much.

Q:

At the meeting of the General Assembly the other day, you mentioned that you would like to start a secondhand dealer in order to trade in computers. We believe that the demand for specialized books is certainly large within the university.

A:

Thank you for using Co-op. Regarding the purchase of secondhand books, we do not have the physical strength to develop a purchase system like that of new and secondhand bookstores, and it is difficult to develop human resources with the knowledge and skills necessary to purchase them. Considering the transition, it is the current situation that it is not possible to buy and sell old books immediately. Based on the opinions we received, we will consider future possibilities within the co-op.

Q:

A large amount of green dirt adhered to the inside of the white cup.
I took a sip without realizing it and felt very sick.
I'm sure you've received many complaints about cleaning the cups, but are you willing to improve?

A:

Regarding the cleaning work of teacups, when we received the same indication as before, we changed the operation to perform bleaching work twice a week in addition to normal cleaning. We have not received any similar comments since then.
I will share this point with the staff again and reconfirm the work operation and check.

Q:

Tanmen in the noodle corner was very delicious. Is there a possibility that other restaurants will reopen in the future?
* I want to take vegetables in bulk as much as possible.

Also, is it possible to provide only stir-fried vegetables?
Raw vegetables are bulky, so please stir-fry them.
In addition, okra is delicious every time!

A:

Thank you for your feedback.
Thank you for enjoying "Tanmen". I am very happy to hear the words of praise. The second cafeteria and the Faculty of Agriculture cafeteria offer tanmen, but from now on, the second cafeteria will serve it on a daily basis at the Faculty of Agriculture cafeteria.
In addition, we are offering "vegetable stir-fry", but at the central cafeteria, we plan to offer "pork vegetable salt-fried" at the cafeteria corner for one week next week only. Please give it a try. If there are many requests after that, we will consider reviving it.

Q:

Live kitchen corner, after a long line, it was sold out just before.
If it's sold out, it's a waste of time if you don't tell me quickly. What was the time in line?

A:

Thank you for your advice. Again, we apologize for the inconvenience caused. Normally, it is an operation to tell "sold out" and "apology" before you line up. We will confirm the facts with the staff and conduct operations, confirmation and guidance to prevent recurrence. I am very sorry.
If you have any further questions, please use this contact form.

Q:

I think that you tweeted the menu of the live kitchen in the central cafeteria at 9 am on the day of the event, but I think it would be even better if you could know it in advance. For example, on Monday morning, why don't you tweet your live kitchen menu for the week?

A:

Thank you for your valuable opinion. Yesterday, I tweeted the menu schedule for this week's live kitchen on Twitter. We will also tweet the same information from next Monday.
If you have any further questions, please use this contact form. Thank you very much.