Collection of short message cards posted online

Q:

Cheese potato mochi is so delicious. It would be so sad if we could no longer enjoy the exquisite harmony of cheese, potato, and mochi. I would appreciate it if you could add it to the lineup rather than making it a limited-time item

A:

Thank you for enjoying our "Recommended Menu Fair" that began last week. These items are available for a limited time of two weeks and include menu items made with ingredients procured by our buyers, such as our "Cheese Potato Mochi." While it will be difficult to immediately add this to our regular lineup, we will share this request when we review the fair

Q:

The reception is poor at the location where the machines for topping up cafeteria money and base money are located, so I am unable to top up. I would like them to move it to a location with better reception

A:

We apologize for the inconvenience caused by the poor reception at the Central Cafeteria. We will consider selecting a new location internally. While it is difficult to improve the situation immediately, you can also charge your cafeteria money with a credit card. We hope you will also use this option

Q:

The stir-fried pork and vegetables with salt only had one piece of broccoli in it

A:

We have reviewed your feedback and immediately had the staff in the relevant section check the presentation schedule and have reconfigured the operations so that the food is presented in the same way as the menu board

Q:

The self-service bar is delicious, but if you order a moderate amount of eggplant and potato salad, the price will be nearly 300 yen, far exceeding the price of the fish. I wonder if the weight of the plate is included? It's a little too expensive, so I can't buy it often

A:

Regarding the operation of the self-service bar: ・The weight of the plate is subtracted when measuring. It is not converted into a price. ・The unit price per gram is the same price at the University of Tokyo Co-op
Potato salad and eggplant are relatively heavy dishes, so if you would like, you can combine them with lighter ingredients such as shredded cabbage to enjoy a self-service bar that is both filling and affordable

Q:

I would like to be able to use Rakuten Pay and Rakuten Edy
I would also like to be able to charge base money and cafeteria money using QR code payment

A:

Payment methods other than those currently available are
There are no plans to introduce Rakuten Pay or Rakuten Edy

Base money can be charged using credit cards or convenience store payments
Only cash can be charged at the register
There are no plans to introduce any other charging methods

Q:

I wish they would make their own curry roux. It has a strong retort feel and isn't worth the price

A:

Currently, we use curry roux exclusively for the University Co-op (made in bulk at a factory and delivered to each store). If we were to make it ourselves, the selling price would be higher due to labor costs, gas costs, and other expenses, and we would not be able to serve as many servings, so we have decided to keep it as it is

We will pass on your comment that it "has a strong retort-like taste" to the person in charge of the university co-op menu

Q:

The manju commemorating the entrance ceremony of the University of Tokyo has run out of stock, but could you please tell me when the next shipment will arrive? Thank you in advance

A:

Currently, university manju are produced and sold for a limited time only to coincide with school events such as school festivals, when many customers visit

Q:

Both the rice bowls and curries come with a large amount of rice
I've only ever ordered a small, so I don't know about the other sizes, but even the small size is a lot
I wish there were fewer of them. If possible, I wish the price would be cheaper. I wish they would make extra small sizes

A:

The current rice sizes at the Co-op Cafeteria are as follows:
Rice only/set meal: small 130g, medium 200g, large 270g Rice bowl/curry: small 180g, medium 250g, large 320g We will once again check that the above amounts are strictly adhered to

Also, if you have a small size and it's too much, please ask the staff to serve you a smaller portion. We will consider the extra small size if we receive many similar comments. Thank you for your understanding

Q:

The app was recently updated, but I felt that there was little improvement in the nutritional information displayed, which was a topic of much criticism
It is necessary that nutritional values ​​can be checked on the app without authentication, or that they are printed on the receipt, and that the nutritional value of each menu item is displayed in addition to the nutritional value of each meal

A:

Regarding the nutritional value labeling, as you pointed out,
The only way to check is through univcoop My Portal, which requires authentication
The nutritional value of each meal is
At this time, although it is a hassle, the only way to find out is to check with Gakushoku.coop (https://gakushoku.coop/)

This is a system common to all university co-ops across the country, so we apologize for the delay in improving it
We will share this request with university co-ops across the country and continue to ask for improvements so that the app becomes easier to use

Q: It seems that parties are not currently being accepted, but will there be any changes that will make it possible to hold parties after April?

A: At this time, the reopening date has not been decided. We are discussing reopening around May when COVID-19 is classified as a Category 5. Once an official decision has been made, we will announce it on our website and Twitter