Collection of short message cards

Q:

I have a question. Following the recent announcement regarding the abolition of the Gakushoku Pass, there is information that the University of Tokyo may follow the trend of other university co-ops and abolish the 10% discount on books for members. Regarding this, I would like to ask whether a decision has been made at this point regarding the abolition of the discount, and whether abolition is being considered at the management level

In addition, as we believe there are many students, faculty and staff members who are interested in this matter, we would also like to request that an official announcement be made in either case

A:

Regarding your inquiry regarding whether the 10% discount on books offered to members will be abolished, the University of Tokyo Co-op has no plans to abolish the current discount on books offered to members

Q:

I know an international student who is a heavy user of the cafeteria, even walking all the way from the Komaba Research Campus to the Komaba First Cafeteria to eat. Since they can't read Japanese, I thought they would be happy if there were message cards that could be written in English. I
also think that creating English versions of the message cards would be very useful in understanding the difficulties and misunderstandings that non-Japanese speaking users of the cafeteria may have.

A:

Even now, some people are submitting complaints in English at places like the central cafeteria, but your point is valid and we will consider some kind of response. We have signs in stores and on forms, butcontact information for the University of Tokyo Consumer Cooperative (utcoop.or.jp), so please give us some time.

Q:

Please stop arbitrarily shortening the operating hours of the live kitchen corner.
Given that the operating hours are already short and the regular menu doesn't change much, shortening the hours by more than an hour at times is simply unacceptable.

There's a sign saying that it gets busy at lunchtime, so they go out of their way to accommodate this by changing the opening time, but the result is fewer menu options, which is rude regardless of stock

A:

We sincerely apologize for any inconvenience this may have caused. Regarding your inquiry about Friday, July 15th, we were unable to operate the corner due to equipment malfunction. We apologize for the short notice, but we posted a notice of the corner's closure on our Twitter account and in-store. After
maintenance, we have resumed operations from 11:00 to 14:00 starting today. We set planned meal quantities based on usage trends for each menu item and weekly usage trends, while minimizing food waste. In cases where usage is higher than expected, we may sell out before opening hours, but we will increase the planned meal quantities for subsequent visits.