Harassment prevention policy and consultation service

Customer Harassment Basic Policy

The University of Tokyo Consumers' Cooperative is guided by four core principles: cooperation, collaboration, independence, and participation. Our mission is to contribute to our members, our officers and employees, and all stakeholders through all our business activities. We will continue to respond sincerely to our members, striving to meet their trust and expectations, and providing even higher quality services

On the other hand, demands and actions from union members, other users, business partners, university personnel, and other persons involved in the cooperative's business activities that go beyond the bounds of common sense, including actions that deny the dignity of employees, violence, sexual harassment, and other acts that harm the dignity of employees, are serious problems that lead to a deterioration of the workplace environment

In order to respect the human rights of our employees, we will respond to these demands and actions with sincerity, but also with a firm stance, towards union members, other users, business partners, university personnel, and other parties involved in the cooperative's business activities

If we encounter such behavior from members, other users, business partners, university personnel, or anyone else involved in the cooperative's business activities, we will ask them to cease it. Employees are encouraged to report and consult with their supervisors, and we will respond systematically when such issues arise. Unfortunately, if problematic behavior continues, we may refuse to provide goods or services in accordance with the various terms and conditions, regulations, and other rules established by our cooperative. Furthermore, in the event of malicious behavior or criminal activity, we will consult with the appropriate authorities, such as the police, and take strict action

October 2026
University of Tokyo Consumer Cooperative Association

• Our union does not engage in harassment during recruitment activities
• Our union respects the personality and dignity of job seekers and others
• Our association will not treat you unfavorably for seeking our advice
• Our association will act in accordance with relevant laws and regulations

[Harassment consultation service for job seekers, etc.]

If you experience or suspect you may experience harassment during recruitment activities, internships, or other similar activities, please contact the following office

* Protection of those seeking advice
: Our organization respects the privacy of those seeking advice and related parties, and will appropriately manage the confidentiality of the content of the consultation.
Furthermore, we will not subject anyone to unfavorable treatment in employment selection or other matters for having sought advice or for cooperating in verifying the facts.

Consultation service

University of Tokyo Consumer Cooperative Association Board of Directors Office
E-mail: saiyou110@mail.utcoop.or.jp