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The staff at Panes House were talking to each other..

Q:

I found it annoying that the staff at Panes House were chatting loudly, even while cooking. I think it would be better for customers to have a more comfortable dining experience if they refrained from talking while cooking, and if they were to at least keep the volume down when they were not working so that customers could not hear them

A:

We sincerely apologize for any unpleasant experience you may have had
while using the Central Cafeteria and PANES HOUSE
Based on your feedback, the manager of PANES HOUSE
has instructed staff to refrain from unnecessary conversation.

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English