Collection of short message cards

Q:

On October 16th, while eating a stir-fried vegetable set meal with black pepper at the Komaba 2nd floor cafeteria, I found a triangular piece of plastic, about 2-3 cm on each side, mixed in with the food. It is likely that it was a bag containing some of the ingredients.
This time, the foreign object was relatively large, so I noticed it before eating, but if it had been smaller, I might have gone unnoticed and eaten it, potentially causing health problems. I
am well aware that it is difficult to completely prevent foreign objects from getting into the food by human eyes, but when a foreign object of that size is found, I cannot help but question your hygiene management system. I demand that you once again thoroughly implement hygiene management.

A:

We sincerely apologize for any inconvenience caused. We have shared this information with our staff and will once again thoroughly check the cooking and plating process to ensure this does not happen again

Q:

I believe the TOEIC IP exam was scheduled to be held in 2022, but is there a possibility that it will be held this year? It would be much more cost-effective than the general exam and would be helpful to many people, so I would be very happy if it could be held

A:

The TOEIC IP exam is held every year in September, with an in-person exam and an online exam in March. This year's September exam has already concluded, and the next one is scheduled for March. When it is held, information will be posted on the Global Education Center Kashiwa Branch website. Last year, information about the March exam began around mid-December, so if you are in the area, please check the latest information from the Global Education Center Kashiwa Branch

Q:

I lost something in the central cafeteria, but a staff member picked it up and kept it in the office. The staff were very polite and helpful when I returned it. Thank you very much

A:

We are very pleased to receive your kind words regarding our staff's service.
We will continue to strive to provide courteous service and do our best to ensure our customers are happy.