Collection of short message cards

Q:

On Monday, the cashier was browsing books behind the counter. When I went to pay, she put the book down and processed the payment in a grumpy manner. It wasn't a pleasant experience

A:

We sincerely apologize for the inconvenience caused by our poor customer service .

We will share the feedback we received during morning meetings and other staff gatherings to ensure that our facilities are pleasant for everyone to use.

Q:

I used to frequent this cafeteria 10 years ago before the renovation, but now the food isn't as good, and I've started going to other restaurants.
I understand they tried to streamline operations by unifying the menu with other co-op cafeterias, but I think the result is lower customer satisfaction, leading to a vicious cycle of customers leaving and prices rising accordingly. I sincerely wish they would bring back the old cafeteria.

A:

We will take your feedback into consideration for the next bidding process for the central cafeteria. Also, we have revamped our menu this March. We would appreciate your continued feedback on the menu

Q:

I'm so grateful that the Komaba West shop opened. Thank you so much.
It would be wonderful if you could stock some consumables like notebooks, mechanical pencil leads, erasers, ballpoint pens, and batteries in case we run out of stationery.
Thank you for your consideration.

A:

Thank you for your inquiry regarding your request for handling stationery and consumables

We will consider this positively, including store layout and other aspects