A collection of short phrase cards from Komaba Shokudo

Q:

On October 16th, while eating a stir-fried vegetable set meal with black pepper at the Komaba 2nd floor cafeteria, I found a triangular piece of plastic, about 2-3 cm on each side, mixed in with the food. It is likely that it was a bag containing some of the ingredients.
This time, the foreign object was relatively large, so I noticed it before eating, but if it had been smaller, I might have gone unnoticed and eaten it, potentially causing health problems. I
am well aware that it is difficult to completely prevent foreign objects from getting into the food by human eyes, but when a foreign object of that size is found, I cannot help but question your hygiene management system. I demand that you once again thoroughly implement hygiene management.

A:

We sincerely apologize for any inconvenience caused. We have shared this information with our staff and will once again thoroughly check the cooking and plating process to ensure this does not happen again