A collection of short phrase cards from Komaba Shokudo

Q:

I would like a half-size serving of brown rice omelet rice. I would also like to have hot green tea with both meals

A:

・Regarding the brown rice omelet rice, due to the cooking process, offering various sizes would significantly increase the waiting time compared to the current cooking time, so we are currently only offering one size. We sincerely apologize that we cannot immediately accommodate requests for half sizes. However, outside of busy times, we can accommodate requests for less rice, so please let us know.
・Regarding your request for tea on the second floor, thank you for your request. The second floor does not have the same plumbing and tea dispensing equipment as the first floor, so currently our staff is refilling the drink dispenser with water as needed, and therefore we are only able to offer water. We are exploring what methods are possible with the equipment on the second floor, so we would appreciate your patience for a little while longer.

Q:

The salad bar, which is offered during certain hours, requires customers to weigh their items on a scale located at the register. However, I was puzzled to see a weight-like object placed on the scale, labeled as "set to the weight of a plate." Does this mean the object itself weighs the same as a single plate? If so, shouldn't the scale be zeroed out before the object is removed and then weighed?
Could you please explain the purpose of this object?

A:

We sincerely apologize for the lack of clarity in our explanation regarding your inquiry.
The scale for the salad bar at the register is set to weigh up to three plates simultaneously, subtracting the weight of three plates for operational reasons. Therefore, when you use one or two plates, we ask that you place a weight equivalent to the weight of the plates before weighing. We are very sorry for the insufficient explanation. We have added an explanation to the register scale as shown in the attached photo. Thank you for your continued support.