A collection of quote cards from Chuo Shokudo

Q:

When ordering white rice or barley rice, I'm always bothered by the fact that certain staff members don't seem to weigh the rice properly.
Specifically, they hold the bowl in their hand and just briefly touch it to the scale before serving it. This distributes the weight, making it impossible to determine an accurate reading, and they don't even seem to be checking the scale reading. I
use the cafeteria during the evening hours when it's not busy, so I don't think it's a case of them being overwhelmed during peak hours.
We use small, medium, and large portions as part of our nutritional management, so could you please be more mindful of serving portions according to the standard amounts?

A:

We will once again thoroughly instruct all staff on how to measure the specified amount.