Collection of short message cards posted online

Q:

Can I use base money (not just cafeteria money) to pay at the central cafeteria?

A:

You can also use "Base Money" in the cafeteria. However, if you use "School Money," you will receive points based on the amount you spend. (1 point is added to Base Money for every 200 yen spent.) We recommend paying with "School Money" to receive the points you earn

Q:

Cheese potato mochi is so delicious. It would be so sad if we could no longer enjoy the exquisite harmony of cheese, potato, and mochi. I would appreciate it if you could add it to the lineup rather than making it a limited-time item

A:

Thank you for enjoying our "Recommended Menu Fair" that began last week. These items are available for a limited time of two weeks and include menu items made with ingredients procured by our buyers, such as our "Cheese Potato Mochi." While it will be difficult to immediately add this to our regular lineup, we will share this request when we review the fair

Q:

The reception is poor at the location where the machines for topping up cafeteria money and base money are located, so I am unable to top up. I would like them to move it to a location with better reception

A:

We apologize for the inconvenience caused by the poor reception at the Central Cafeteria. We will consider selecting a new location internally. While it is difficult to improve the situation immediately, you can also charge your cafeteria money with a credit card. We hope you will also use this option

Q:

The stir-fried pork and vegetables with salt only had one piece of broccoli in it

A:

We have reviewed your feedback and immediately had the staff in the relevant section check the presentation schedule and have reconfigured the operations so that the food is presented in the same way as the menu board

Q:

The self-service bar is delicious, but if you order a moderate amount of eggplant and potato salad, the price will be nearly 300 yen, far exceeding the price of the fish. I wonder if the weight of the plate is included? It's a little too expensive, so I can't buy it often

A:

Regarding the operation of the self-service bar: ・The weight of the plate is subtracted when measuring. It is not converted into a price. ・The unit price per gram is the same for all UTokyo Co-op restaurants.
Potato salad and eggplant are relatively heavy dishes, so if you would like, you can combine them with lighter ingredients such as shredded cabbage to enjoy the self-service bar at a reasonable price while still being filling.

Q:

I would like to be able to use Rakuten Pay and Rakuten Edy.
I would also like to be able to top up base money and cafeteria money with QR payments.

A:

any payment methods other than those currently available,
including Rakuten Pay and Rakuten Edy.

Additionally, base money
can only be topped up with credit cards or cash at convenience store registers.
There are no plans to introduce any other topping up methods.

Q:

I wish they would make their own curry roux. It has a strong retort feel and isn't worth the price

A:

Currently, we use curry roux exclusively for the University Co-op (made in bulk at a factory and delivered to each store). If we were to make it ourselves, the selling price would be higher due to labor costs, gas costs, and other expenses, and we would not be able to serve as many servings, so we have decided to keep it as it is

We will pass on your comment that it "has a strong retort-like taste" to the person in charge of the university co-op menu

Q:

The manju commemorating the entrance ceremony of the University of Tokyo has run out of stock, but could you please tell me when the next shipment will arrive? Thank you in advance

A:

Currently, university manju are produced and sold for a limited time only to coincide with school events such as school festivals, when many customers visit

Q:

The rice bowls and curries have a lot of rice. I
've only ever ordered a small portion, so I don't know about the other portions, but even the small portion is a lot.
I wish it was a little less. I wish the price was cheaper too. I wish they'd make an extra small portion.

A:

The current rice serving sizes at the Co-op Cafeteria are as follows:
Rice alone/set meals: small 130g, medium 200g, large 270g Rice bowls/curry: small 180g, medium 250g, large 320g We will once again check that the above amounts are being strictly adhered to.

Also, if you have a small size and it's too much, please ask the staff to serve you a smaller portion. We will consider the extra small size if we receive many similar comments. Thank you for your understanding

Q:

The app was recently updated, but I felt that there was little improvement in the nutritional value display, which was a point of criticism.
It is necessary to be able to check the nutritional value on the app without authentication, or to include it on the receipt, and to display the nutritional value of each menu item, not just each meal.

A:

Regarding the nutritional value display, as you pointed out,
the only way to check it is through the univcoop My Portal, which requires authentication.
Also, for the nutritional value of each meal,
at this time, the only way to check it is through Gakushoku.coop (https://gakushoku.coop/), which is a bit of a hassle.

Since this is a system shared across university co-ops nationwide, we apologize that it will take some time for this to be improved, but we will
share this request with university co-ops nationwide and continue to request improvements so that the app becomes easier to use.