Q:
Although I mentioned that the batter on the fried food was thick, I received a makeshift answer about which menu items had a thick batter, without receiving a specific answer. Therefore, I've listed the affected menu items below.
Thickly battered fried foods: simmered pork cutlet, fried horse mackerel with shiso leaves, miso cutlet, fried oysters (live kitchen), fried seafood mix (live kitchen), etc.
While the thickness of the batter on fried chicken dishes like chicken tatsuta donburi, fried chicken, and karaage, as well as the cutlet in shio-dare katsudon and fillet cutlet curry, is probably within the acceptable range, I feel that the batter on other main dishes is significantly thicker than those mentioned above. The batter on every menu item was thick, so I submitted a note stating this. I'm not particularly asking for any improvements, but I don't think I'll be eating there again.
A:
Thank you for sharing the details of the "thick batter on fried foods" message you sent us previously. We sincerely apologize for any inconvenience caused.
Many of the ingredients we currently use are also used in other university co-op cafeterias, so we asked you to share specific menu items so that we can make more specific requests for improvements. Regarding
the ingredients you provided this time, we will raise two points at the appropriate meeting: your comment that the batter was too thick and your request for improvement. While it will be difficult to make improvements immediately, we would appreciate your patience for a little while longer.