Collection of short message cards posted online

Q:

I have a question about the online book inventory search and ordering system.
While I think it's generally very convenient, it seems like the contents of your cart disappear when you log out. I think it would be easier to use if it had features like a "wish list" or "saving the contents of your cart."
If possible, I'd appreciate your consideration.

A:

As you pointed out, if you log out, the contents of your cart that have not yet been ordered will not be saved. We will consider implementing features such as wish lists and saving cart contents in the future. If we are able to implement the features, we will announce the results of our consideration as new features on the system, and if we are unable to implement them, we will announce this in the usage notes

Q:

The wall on the left side of the hallway leading into the Central Cafeteria from the Co-op store side is extremely dirty, which raises concerns about hygiene. I think it's mold or mud. I strongly request that it be cleaned

A:

Thank you for pointing this out. We are very sorry for any inconvenience caused

The stains on the wall you mentioned are mainly mold. We have tried cleaning it with mold remover many times, but it has had little effect because it is a concrete wall. Mold remover for concrete is too strong and there is a risk of discoloring the wall itself, so we have not been able to carry out the cleaning and the situation has remained as it is. We have shared this issue with the university facilities and will continue to work towards improving the situation

I love the brown rice omelet rice on the second floor, and before COVID-19, I ate it all the time. I was so happy to see it back around the New Year holidays

I am currently a fourth-year student and will soon be graduating, so if possible, I would like to eat it again before I graduate. Could you please consider bringing it back within the school year? Thank you very much

A:

Thank you for posting this

Also, thank you for using our brown rice omelet rice, which was back for about a month and a half from the end of November to January 7th

During January, we will be temporarily closed to serve omelet rice for the Toro-ri Fair and to bring back brown rice katsudon

We will make arrangements so that it can be revived for a limited time sometime between February and March. (Probably March...)

Once the date has been decided, we will announce it on Twitter etc., so please check it out

Q:

A friend of mine was in trouble because she didn't have any sanitary products on hand. I've never seen them stocked in the purchasing department like in a regular convenience store (though maybe they do)

Although some people may be reluctant to make a big deal out of this, it would be preferable for female students at least to have it available on campus when they need it. I would like you to consider installing it in the store or restrooms

A:

These are sanitary products, and are available in the general merchandise section of the store

It is located at the bottom right of the shelf where paper cups and other items are stored. We apologize for the difficult to find location

There are also vending machines in the restrooms at Komaba Library, so please check them out as well

If you have any questions while using the store, please feel free to ask our staff. We will be happy to assist you

We have received similar feedback regarding sanitary products on several occasions, so we will consider reviewing their placement to ensure that they are properly provided to those who need them. We appreciate your continued support

We apologize for any inconvenience caused

We appreciate your continued use of the Co-op

Q:

They are currently calling for silent eating, but this is not being observed at all in the Komaba cafeteria. I would like to ask for people who are shouting or making noise in the cafeteria to be warned. It may be acceptable to keep your voice down and have an occasional conversation, but if people are making noise so loud that it becomes annoying, I think it will ruin all the infection prevention measures that have been put in place. I would like to ask for people to speak to them and warn them

A:

Thank you for your feedback. Currently, Komaba Cafeteria makes announcements to ask for your cooperation in eating in silence. We also regularly remind people to speak out loud, but we will be strengthening our patrols and calls to others so that everyone can use the cafeteria with peace of mind

Please come visit us again. We look forward to seeing you again

Q:

I am writing to ask if you have an application form etc. available as I would like to hire students from your school to work part-time as private tutors in mathematics for their university entrance exams

A:

Regarding your request for a tutor or introduction,

Unfortunately, our co-op does not carry this item

I'm sorry I couldn't be of any help

From what I know, the University of Tokyo's College of Arts and Sciences has a system for introducing private tutors

Due to the coronavirus pandemic, it has been temporarily suspended since April 2020

https://www.cu-tokyo.ac.jp/campuslife/parttimejob/index.html

Q:

I would like the Co-op to handle group applications for the TOEIC public test. IP tests are not recognized as official scores, so I would like to see group applications for the public test. The price is rising every year, which is troubling me

A:

Currently, the University of Tokyo Co-op has suspended group applications for the TOEIC public test

The reason for this is that even with a group application, whether you can take the exam is determined by lottery, just like with an individual application, and although the exam fee is collected at the time of application, if you are not selected, you will need to come back to the store for a refund, which is an inconvenience to our customers. The exam fee remains the same at 7,810 yen even with a group application

So, can I apply as an individual?

Thank you for your understanding

Q：

It has been some time since commercial whaling resumed, but there are still few opportunities to eat whale meat, so I would be happy if the restaurant could serve dishes using whale meat. Thank you

A:

The Co-op cafeteria does not currently sell whale meat

We are very sorry, but we are currently unable to develop menu items using whale meat

If there is an opportunity to handle your order in the future, we will consider it. We look forward to serving you again

Q:

Please stop putting fried chicken on spicy miso ramen..

A:

Regarding the Fried Chicken Spicy Miso Ramen, we regret that we are unable to make any immediate changes this season, but we will pass on your feedback to the Co-op menu manager

Thank you for your valuable feedback

We look forward to your continued patronage of the Co-op Cafeteria