Submit your message cardhere.
Q:
The manju commemorating the entrance ceremony of the University of Tokyo has run out of stock, but could you please tell me when the next shipment will arrive? Thank you in advance
A:
Currently, university manju are produced and sold for a limited time only to coincide with school events such as school festivals, when many customers visit
Q:
The rice portions in both the rice bowls and the curry are huge. I
've only ever ordered the small size, so I don't know about the other sizes, but even the small is a lot.
I wish they would reduce the portion size a bit. And if possible, I wish they would lower the price. I wish they would make an extra-small size.
A:
The current rice sizes at the Co-op cafeteria are as follows:
Rice only/set meals: Small 130g, Medium 200g, Large 270g Rice bowls/curry: Small 180g, Medium 250g, Large 320g We will once again check to ensure that the above quantities are strictly adhered to.
Also, if you have a small size and it's too much, please ask the staff to serve you a smaller portion. We will consider the extra small size if we receive many similar comments. Thank you for your understanding
Q:
There was a recent app update, but I felt that there was almost no improvement regarding the nutritional information display, which had been a frequent complaint.
It is necessary to be able to check nutritional information on the app without authentication, or to have it printed on the receipt, and to display not only the nutritional information for each meal but also the nutritional information for each menu item.
A:
Regarding the nutritional information, as you pointed out,
it can only be checked through the univcoop My Portal, which requires authentication.
Also, for the nutritional value of each meal,
at this time, we apologize for the inconvenience, but you can only check it on "Gakushoku.coop" (https://gakushoku.coop/).
As this is a system common to all university cooperatives nationwide, we apologize that it cannot be improved immediately, but we
will share this request with all university cooperatives nationwide and continue to request improvements so that the app can be made more user-friendly.
Q: It seems that parties are not currently being accepted, but will there be any changes that will make it possible to hold parties after April?
A: At this time, the reopening date has not been decided. We are discussing reopening around May when COVID-19 is classified as a Category 5. Once an official decision has been made, we will announce it on our website and Twitter
Q:
Would it be possible for you to sell "CO-OP Microwave-Safe Regular Wrap" again? Thank you very much
A:
Regarding your request for "CO-OP Microwave-Safe Wrap Regular," due to changes in the product lineup across all university cooperatives, we are no longer able to stock it in our store.
Currently, the only product we carry is Kureha Kogyo's Kurewrap. For other brands of wrap, we may be able to order them depending on the lot, so please feel free to inquire. However, we are unable to order the CO-OP product you requested. We understand that this may be frustrating for a CO-OP product, but we ask for your understanding and cooperation.
Q:
Would it be possible for you to collect the batteries from laptops that are no longer needed?
A:
Thank you for your inquiry.
We accept used laptop batteries for recycling; please bring them to our store.
We accept nickel-cadmium (NiCd), nickel-metal hydride (NiMH), and lithium-ion batteries.
Please hand them to a staff member at the PC counter.
(We do not offer home pickup.)
Added on
May 27, 2025: As of February 2023, we were accepting the collection of some notebook PC batteries as a JBRC partner store. However, due to various circumstances, we have now discontinued the collection of batteries individually. We
apologize for the inconvenience, but please dispose of them according to the disposal methods specified by your university or local government.
Q:
I would like to request that the partitions in the cafeteria be removed. Given
the current COVID-19 situation, excessive infection control measures are unnecessary, and partitions between seats are rare even in outside restaurants.
Furthermore, since it's possible to eat next to or adjacent to other people, the risk of infection is high. If thorough infection control measures are to be implemented, I believe partitions should be installed at all seats.
Also, the partitions restrict space and make eating quite difficult.
For these reasons, I would like to request that these meaningless partitions be removed. Thank you for your consideration.
A:
As of now, we ask that you eat in silence and wear a mask when talking. We appreciate your continued understanding and cooperation in taking measures to prevent infection
A:
I hope my message finds you well.
I have a suggestion that I would like to share with you regarding the University Dining rooms/Cafeterias.
I would like to inquire if it's possible to establish a support/donation model at the University of Tokyo dining rooms similar to that provided by “Table for Two”.
https://jp.tablefor2.org/about/
The idea is that the CO-OP can design a healthy menu from the food list provided, the menu give the option to students/professors with each meal they buy to automatically donate 10- 20 yen. This amount contributes to sharing meals or school launches for children in least developed countries facing food crisis.
The University CO-OP can establish a separate model as part of it's services or they can make collaboration with “Table for Two” or other similar organizations. This system can contribute as well to the University commitment of achieving sustainable development goals.
I suggest that if such a system was established to provide the support to this list of countries facing food crisis. This list is based on hunger map reports and UN least developed countries.
https://static.hungermapdata.org/insight-reports/latest/global-summary.pdf
https://worldpopulationreview.com/country-rankings/least-developed-countries
https://unctad.org/topic/least-developed-countries/list
The countries are in order of hunger map report
– Somalia
– Afghanistan
– Niger
– Mali
– Guniea
– Haiti
– Burkina Faso
– South Sudan
– Syrian Arab Republic
– Sierra Leone
– Yemen
– Mauritania
If this not the proper communication channel for this suggestion, I hope you can guide me to which e-mail address I should send my request.
I hope I can receive your kind feedback.
Q:
This is the University of Tokyo Co-op. Sorry for the delay in replying.
Thank you very much for your suggestion.
Actually, I don't know if you are aware of this, but we are holding a “TABLE FOR TWO” event at the cafeteria of the University of Tokyo.
Table for Two-UT
https://ut-base.info/circles/57
We have been collaborating with the above circle since November 2011, and have been implementing event planning at Komaba cafeteria and Hongo's second cafeteria.
Table for Two-UT | UT-BASE
Table for Two-UT, the Todai branch of the non-profit organization Table for Two, is a circle made up of students from the University of Tokyo. It was founded in 2011 with the aim of simultaneously solving the problems of hunger in developing countries and obesity in developed countries.
ut-base.info
Recently conducted from May 9 to 13, 2022 with the attached menu. We have done so.
It has been conducted at Komaba cafeteria and Hongo 2nd cafeteria.
Thank you for contacting us.
Q:
I wrote that the batter on the fried food was too thick, but I only received a vague answer asking which menu items had thick batter, and I didn't get a specific answer, so I've listed the relevant menu items below.
Fried food menu items with thick batter: Katsu-ni (pork cutlet simmered in broth), horse mackerel with shiso leaf fry, miso katsu (pork cutlet with miso sauce), oyster fry (live kitchen), seafood mix fry (live kitchen)
, etc. I think the thickness of the batter on fried chicken dishes such as chicken tatsuta don (rice bowl with chicken), fried chicken, and karaage (Japanese fried chicken), as well as the katsu in salt sauce katsu don (rice bowl with salted pork cutlet) and fillet katsu curry, is acceptable, but I feel that the batter on the other main fried dishes is significantly thicker in comparison. I submitted this comment card because the batter was thick on every menu item I tried. I'm not necessarily asking for improvement, but I don't think I'll be eating there again in the future.
A:
Thank you for providing details about the comment card you previously sent us regarding the "thick batter on fried food." We sincerely apologize for any unpleasant experience you may have had.
Many of the ingredients we currently use are also used in other university cafeterias, so we asked you to provide specific menu items so that we can make more specific requests for ingredient improvements.
Regarding the ingredients you have provided, we will bring up the two points you mentioned—the thick batter and your request for improvement—at the appropriate meeting. Immediate improvements may be difficult, but we would appreciate your patience.
Q:
We occasionally see people placing their belongings in the aisles between tables. This
isn't just students; it also includes people who appear to be from outside the university or faculty/staff.
Placing belongings in the narrow aisles can be dangerous when walking with a tray, so we would appreciate it if you could instruct people not to place their belongings in the aisles. Thank you
for your cooperation.
A:
Thank you for your valuable feedback.
We will share this information with our cashier staff and implement countermeasures. We
will also create notices and patrol the hall to provide guidance to customers.
We look forward to your continued patronage
