Collection of short message cards

Q:

Recently, I've noticed that foreign tourists are using the store a lot, regardless of the day or time of day. While there's nothing wrong with using it, the following problems have arisen, and I'd like some kind of solution to be considered.
1. There are signs posted in English and Chinese stating that the store is closed to outsiders between 11:30 and 1:00 PM on weekdays, but I see foreign tourists using the store almost every day without a care. I'd like more effective measures to be taken against this.
2. Foreign tourists often take a long time to pay, which causes people behind them to have to wait, so I'd like to see cash registers set up specifically for Co-op Money. (Note that electronic money alone is not a solution, as it also includes credit cards and transportation IC cards.)

Thank you for your continued efforts in running the cafeteria. While the Central Cafeteria also plays a role as a tourist destination, we would appreciate it if you would take seriously any incidents that impair the convenience of students, faculty, and staff who use the cafeteria on a daily basis. Thank you in advance

A:

- Regarding comment 1, we apologize for any inconvenience caused. The Co-op is taking this situation seriously and is considering what measures we can take.
- Regarding comment 2, we operate up to two cash registers dedicated to Co-op Money during busy times. Due to a lack of staff, there are days when only one dedicated cash register is available, and we apologize for any inconvenience caused. We will increase the operation of cash registers dedicated to Co-op Money as much as possible.

Q:

It would be great if you could make it possible to pay for JR tickets at the Travel Centers (Komaba and Hongo) using the Co-op's base money

A:

Currently, cashless payments for products handled at the Travel Center are limited to credit cards.
This is because refunds due to cancellations are commonplace for Travel Center products.
When a refund occurs, the payment is made using the same settlement method as the payment method.
Therefore, if a payment made using base currency is canceled, the payment must be returned to base currency. However, this would be
difficult to handle from a system perspective, such as settling the difference after deducting cancellation and refund fees, and would be cumbersome from an operational standpoint for the store.
Another problem is that JR tickets can be refunded at the Midori ticket counters in town as vouchers.
(We allow credit card ticket refunds because a system has been established that limits refunds for tickets paid for by credit card to the store of purchase.)
　
We will consider accepting this option if we observe future trends in usage and if there are any developments that simplify system operations.