One word card collection

Q:

Recently, I feel that foreign tourists are using it regardless of the day or time of the week. It is not a problem to use it, but the following disadvantages have occurred, so please consider some kind of solution.
1. On weekdays between 11:30am and 13:00pm, there are posts in English and Chinese that outsiders cannot use the service, but we see scenes that foreign tourists use it every day without caring about it. We would like you to take more effective measures to address this.
2. Foreign tourists often have to wait for their billing, and this is why people behind them often have to wait, so we would like to ask that you also open a cash register dedicated to co-op money. (This is not a solution as it includes credit cards and transportation ICs only for electronic money.)

Thank you for your continued efforts to run the cafeteria. Although Central Restaurant may also serve as a tourist destination, we would appreciate your serious consideration if the situation would undermine the convenience of students and faculty who use it on a daily basis. Thank you very much.

A:

・We apologize for any inconvenience caused regarding this opinion regarding this. The co-op takes the situation seriously, and is considering measures to take.
・About the opinion of 2, we have a maximum of two cash registers dedicated to co-op money when it is busy. Due to a lack of personnel, there are some days when only one dedicated management register is required, so we apologize for any inconvenience caused. We will increase the number of cash registers dedicated to co-op money as much as possible.

Q:

We would appreciate it if you could make it possible to pay JR tickets at the Travel Center (Komaba, Hongo) with the Co-op's base money.

A:

Currently, products sold at Travel Centers are only available for cashless payment by credit cards.
　The reason is that Travel Center products are subject to refunds due to cancellations on a daily basis.
　If a refund occurs, the refund will be made using the same settlement method as the payment method.
　Therefore, if your payment with base money is cancelled, you will need to return it to base money.
　Systemically it is difficult to deal with the difference by deducting cancellation fees and refund fees, and it is also complicated to operate the store.
　There is also a problem that JR tickets can be refunded as gift certificates at the Midori counter in the market.
　(The system has been established to restrict refunds for credit card payment tickets to only stores that purchase the card.)
　
　If there are any future trends in usage situations and any movements such as simplifying system compatibility, we will consider how to handle it.