One word card collection

Q:

At around 11:50, a group of about 10 passengers, who appeared to be families, were seen repeatedly yelling, "We've already taken these seats, so don't sit down without permission."

I understand that the claim is that they were reserving seats
He was yelling at people who were already seated, so I was worried that it might lead to trouble

Recently, there are many outside customers even during peak hours, and it seems like many people are reserving seats
I think it's impossible to completely prevent people from reserving seats, but is it difficult to take some kind of measure even during peak hours?

A:

Thank you for always using Chuo Shokudo. We sincerely apologize for the inconvenience caused by people reserving seats. We were aware of the issue and had made calls to prohibit people from reserving seats, but we were unable to prevent it in time. We are currently further strengthening our measures, posting notices prohibiting people from reserving seats and further strengthening calls to prohibit people from reserving seats