One word card collection

Q:

When I ate a stir-fried black pepper vegetable set meal at the Komaba 2nd Floor Cafeteria on October 16th, a triangular piece of plastic about 2-3cm on each side was found mixed in. It is likely that the bag that contained ingredients etc. was mixed in.
In this case, the foreign object was relatively large, so I noticed it before I ate it, but if it were a small foreign object, I would not notice it and eat it as is, which could cause health damage.
I am well aware that it is difficult to completely prevent foreign objects from entering with the human eye, but when a foreign object of that size is found inside, I have to question the hygiene management system. No. Once again, we request thorough hygiene management.

A:

We apologize for any inconvenience caused. We will share the information with our staff and thoroughly check the food preparation and plating process to ensure that this does not happen again in the future.

Q:

I believe the TOEIC IP exam was held in 2022, but is there a possibility that it will be held this year? I would be very happy if you could hold this event because it is much cheaper than the general exam and it helps a lot of people.

A:

Regarding the TOEIC IP test, we hold an in-person test in September and an online test in March every year. September of this year has already ended, and the next session is scheduled for March. Information will be posted on the Global Education Center Kashiwa Branch website when the event is held. Last year, we started providing information about the March exam around mid-December, so if you are in the area, please check the latest information from the Global Education Center Kashiwa Branch.

Q:

I lost something in the central cafeteria, but the staff picked it up and kept it in the office. The response during the delivery was very polite and wonderful. thank you very much.

A:

We are very happy to receive your compliments regarding the staff's response.
We will continue to provide courteous service and do our best to make our customers happy.

Q:

The business hours section of the co-op app has become very difficult to read (it's inconvenient that you have to slide it to see it, and the slides and buttons don't respond well). I would appreciate it if you could return it to a format where I can see the original list. Thank you for your consideration.

A:

Thank you for pointing out the display of business hours on the app.
We also apologize for any inconvenience caused.
We will request the system department to improve the display of business hours.