A collection of quote cards from Komaba Purchasing

Q:

Having many self-checkout machines, which are only used by a few people, and many manned registers is extremely inconvenient.
If you're going to have a store on a university, you should be more aware of your responsibility to maintain convenience. If you do have a store there, please make sure it accepts credit cards and electronic payment methods other than your own.

A:

We will take all your feedback and requests seriously.
Based on that, we would like to explain the background and current status of our expansion of self-checkout systems.

[Background]
- We have 3,000 to 4,500 users daily.
- As a reference for checkout speed,
　cash/credit cards etc.: 20-30 seconds, Co-op app: around 10 seconds
　(By promoting payment via the Co-op app, a simple calculation shows that a 1% increase in the payment rate will lead to a reduction in congestion of 5 minutes or more per day.)
- Membership rate: approximately 99% (1st and 2nd year students)
- Co-op app payment rate: 65% (as of July)
within their limited time
in order to allow as many students as possible to use the store more smoothly
that support the Co-op app, enabling speedy payment and serving as a measure against rising prices and labor costs from a business perspective
we are increasing the number of self-checkout registers
This is because, as an organization that operates using capital contributions from our members, we are
trying to maintain the provision of goods and services to our members.

[Current Situation]
- Co-op app payment rate: 68-71%

We believe this has improved convenience by allowing more students to use the service smoothly during their limited time (such as breaks). Depending on the time of day, it may appear that there are
fewer users even during peak lunch hours, as the lines at the self-checkout counters clear quickly.
We also receive feedback via message cards from students saying that "paying with the co-op app is fast."

On the other hand, we understand your request for other payment methods.
However, as you may know, there are transaction fees charged by payment companies for all payment methods, including credit cards.
Implementing other payment methods at self-checkout counters would also incur significant development costs.
As a non-profit organization operating solely within the university, this would be a major burden on our operations.
Therefore, we ask for your understanding and cooperation in using the student cooperative app for payments while you are enrolled at the university.

We ask that you continue to use the University of Tokyo Co-op, and we would appreciate it if you would feel free to contact us with any comments, opinions, or requests you may have

Q:

I want to see more monsters again

A:

The Monster Energy Drink series is currently
experiencing a system failure due to a cyberattack on Asahi Soft Drinks, the distributor, which
has halted shipments from the manufacturer.