A collection of short phrase cards from Komaba Shokudo

Q:

On October 16th, I ate a black pepper stir-fried vegetable set meal at the Komaba 2nd floor cafeteria and found a triangular piece of plastic measuring 2-3cm on each side. It was likely contaminated with the bag containing the ingredients.
In this case, the object was relatively large, so I noticed it before eating. However, if it were a smaller object, it could easily go unnoticed and be eaten as is, potentially causing health problems. I fully understand
that it is difficult to completely prevent foreign objects from being found by the human eye, but when a foreign object of that size is found, I cannot help but question your hygiene management system. I once again request that you thoroughly implement hygiene management.

A:

We sincerely apologize for any inconvenience caused. We have shared this information with our staff and will once again thoroughly check the cooking and plating process to ensure this does not happen again