A collection of quote cards from Chuo Shokudo

Q:

When I order white rice or barley rice, the way a certain waiter measures the food doesn't make sense and it always bothers me.
Specifically, they hold the bowl in their hand, tap it on the scale for a moment, and then serve it. This distributes the weight so it's impossible to confirm the exact value, and it doesn't even appear that they're checking the value visually. I
usually use the cafeteria in the evenings, so I don't think it's because they were busy during the busy season.
As part of nutritional management, we use large, medium, and small portions as appropriate, so could you please be mindful of serving the food according to the prescribed amounts?

A:

We will once again thoroughly instruct all staff on how to measure the specified amount.

Q:

There are frequent discrepancies between the menu information posted on comenu and the menu actually served in the cafeteria (and the menu on the electronic bulletin board at the cafeteria entrance) (for example, today, fried white fish was not actually served).
Detailed nutritional information can only be checked on comenu, and frequent discrepancies throw off nutritional calculations. I
understand that sudden changes occur due to food availability, but even so, this seems too frequent, so I would like you to consider revising the menu posting system, etc.

A:

We sincerely apologize for the inconvenience caused by the issue with comenu. As you mentioned, there are many cases where ingredients change on the day of the event, and we have received your feedback. We will review our operations to make corrections on the day as much as possible.