Collection of short message cards posted online

Q:

On October 16th, I ate a black pepper stir-fried vegetable set meal at the Komaba 2nd floor cafeteria and found a triangular piece of plastic measuring 2-3cm on each side. It was likely contaminated with the bag containing the ingredients.
In this case, the object was relatively large, so I noticed it before eating. However, if it were a smaller object, it could easily go unnoticed and be eaten as is, potentially causing health problems. I fully understand
that it is difficult to completely prevent foreign objects from being found by the human eye, but when a foreign object of that size is found, I cannot help but question your hygiene management system. I once again request that you thoroughly implement hygiene management.

A:

We sincerely apologize for any inconvenience caused. We have shared this information with our staff and will once again thoroughly check the cooking and plating process to ensure this does not happen again

Q:

I believe the TOEIC IP exam was scheduled to be held in 2022, but is there a possibility that it will be held this year? It would be much more cost-effective than the general exam and would be helpful to many people, so I would be very happy if it could be held

A:

The TOEIC IP exam is held every year in September, with an in-person exam and an online exam in March. This year's September exam has already concluded, and the next one is scheduled for March. When it is held, information will be posted on the Global Education Center Kashiwa Branch website. Last year, information about the March exam began around mid-December, so if you are in the area, please check the latest information from the Global Education Center Kashiwa Branch

Q:

I lost something in the central cafeteria, but a staff member picked it up and kept it in the office. The staff were very polite and helpful when I returned it. Thank you very much

A:

We are very happy to receive your kind words regarding our staff's service.
We will continue to strive to provide courteous service and do our best to make our customers happy.

Q:

The business hours section of the Co-op app has become very difficult to see (it's inconvenient that you have to slide to see it, and the slides and buttons are unresponsive). I would appreciate it if you could return it to the original format so that the list can be seen. Thank you for your consideration

A:

Thank you for pointing out the issue with the display of business hours on the app.
We apologize for any inconvenience caused.
We will ask our systems department to improve the display of business hours.

Q:

I would like to purchase some University of Tokyo merchandise.
Where can I purchase them?

A:

The University of Tokyo merchandise sweets sold at the Co-op are

They are sold at the stores on each campus

Q:

I visited the cafeteria at the Faculty of Agriculture today, but Hachiko Ramen had disappeared from the menu. I wonder if Ueno Hachiko Ramen was only available for a limited time?

A:

Some ingredients of Hachiko Ramen are no longer available,

The offer will end this week and next Friday

I'm sorry

Q:

At around 11:50, a group of about 10 passengers, who appeared to be families, were seen repeatedly yelling, "We've already taken these seats, so don't sit down without permission."

I was worried that this might lead to trouble because they were yelling at people who were already seated, which I understand was probably an allegation that they were reserving seats.

Recently, there are many outside visitors even during peak hours, and it seems like many people are reserving seats.
I think it's impossible to completely prevent seat reserving, but is it difficult to take some kind of measure even during peak hours?

A:

Thank you for always using Chuo Shokudo. We sincerely apologize for the inconvenience caused by people reserving seats. We were aware of the issue and had made calls to prohibit people from reserving seats, but we were unable to prevent it in time. We are currently further strengthening our measures, posting notices prohibiting people from reserving seats and further strengthening calls to prohibit people from reserving seats

Q:

I think some of the menu items have a high salt content. Personally, I find the seasoning too salty.
The "Dietary Reference Intakes for Japanese (2020 Edition)" sets the daily salt intake target at 7.5g for men and 6.5g for women, so I believe that 2-2.5g of salt per meal is appropriate. However, for example, curry rice has 4.0g of salt, so if you try to eat meals that comply with this standard, your menu options are extremely limited.
In order to maintain and educate users about their health, I would like you to reconsider the seasoning of the menu items.

A:

Regarding the menu, we are providing a joint menu from the University Co-op. We would like to share your opinion regarding the salt content

Q:

Recently, there have been many people reserving seats at the Central Dining Hall with their belongings or small items before going to order. This has resulted in situations where there are no seats available even though there are no other customers, which makes me anxious during the short lunch break.
I would like to see a stricter ban on reserving seats before ordering.
Thank you.

A:

We sincerely apologize for the inconvenience caused by people reserving seats. We were aware of the issue and had been calling for people not to reserve seats, but we were unable to prevent it in time. We will further strengthen our measures going forward, including posting notices not to reserve seats and continuing to make calls

Q:

The menu for the Medical Science Institute Cafeteria is always messy, sometimes posted on "Announcements" and sometimes on "Catering Rooms", so it's hard to find what you're looking for. Please unify it

A:

We have standardized the tags so that when searching by category, you can search for "Dining/Shopping Complex" and when searching by campus, you can search for "Institute of Medical Science."
You can also check the latest announcements from the announcements list on the top page.