One-word Card Collection Hongo Second Purchasing

Q:

Regarding the issue of cup noodles and other samples being distributed, but the use of pots is prohibited.
I would like them to clearly state that this is prohibited. As far as I can tell, I did not find any such wording on the notices, in X's mailbox, or in the calls made by the distribution staff. I went through the register to have lunch including the distributed items, but I was prohibited from using the kettle on the spot, and since I didn't have enough for lunch without the distributed items, I had to line up again. Since the kettle was being distributed right in front of me, I don't think I'm the only one who thought I could make it by adding hot water on the spot. If many people make the same mistake as me, the area around the register will become crowded, which will be detrimental to both the purchasing department and the customers. I would appreciate your response.

A:

Thank you for your feedback regarding the distribution of samples. Because it would be very crowded if everyone used the water heaters from the samples, we have decided to limit the use of water heaters for the sample distribution products.
We sincerely apologize for any inconvenience caused. We will make sure to post information on notices etc. in the future.