Collection of short message cards posted online

Q:

Please indicate the allergens on limited-time menu items. I don't think it's a reason to use special ingredients. I understand that tracking them is a hassle, but I'd appreciate it. Recently, there are very few menu items I can eat, and I'm having trouble deciding to buy many dishes because of the labeling

A:

Regarding nutritional values, we are currently having a registered dietitian calculate them, and we plan to update the information as it becomes available. We also plan to calculate the nutritional values ​​of future event menus and include allergen and nutritional information

Q:

if you started selling bento boxes, even if they're not as cheap as the "eat it all" bento boxes.
A price of 300-500 yen would be great. It would also help alleviate the lunchtime congestion.

A:

This time, we are working to reduce food waste, and the store will also be selling delicious bento boxes, so please feel free to use them

Q:

I'm writing to you because I really enjoyed the "Oeuf Pound Cake" sold at the Komaba campus store. I hope you'll keep it in stock for a long time. The packaging is very simple, so it might take a little courage to buy it. This pound cake isn't fluffy, but rather moist, and its key feature is that it melts in your mouth. When you put it in your mouth, you first smell the sweet aroma of eggs and sugar. When you bite into it, the cake crumbles easily, and the richness of the eggs and the gentle sweetness spread in your mouth. There's not much of a lingering feeling in your mouth; it melts away smoothly, leaving a pleasant aftertaste. Sometimes cakes like this leave a sticky feeling in your mouth after eating, which is a shame, but I think this product has a good aftertaste, perhaps because of the high egg content. If
you eat it expecting a typical pound cake, you might be a little surprised, but I think you'll quickly become addicted to the taste.

A:

Oriental Bakery's products have been very well received, and
we are considering expanding our product range in the future.
*Thank you for your feedback on our chocolate chip cookies.

Q:

It seems that people don't understand the reality that the stores that will replace Pronto and Brioche Dore are sushi restaurants and high-end hamburger restaurants

We expect cafeterias, which are popular during the day, to be cheap, have large portions, and have a high turnover, but they are doing the opposite. They may not care about the students, or they may want to weaken the competition from the school cafeteria, but in any case, this is not the attitude that the Co-op should take. High-end stores are fully complemented by Yamagami Kaikan's taimeshi (sea bream rice) and food trucks

By including McDonald's and beef bowl chains, they will be legitimate competitors and meet the needs of students

There are concerns that the nutritional content will be unbalanced, but the sushi and hamburgers introduced this time are also generally unbalanced in terms of nutrition, so it is thought that this will not be a problem from the perspective of the co-op

A:

Regarding this renewal, we conducted a survey of students, faculty and staff in June of last year, and received responses from approximately 1,000 people

When we asked about the menu items they would like to have available in the corner, the most common requests were "I want to eat fish" and "I want to eat hamburgers."

For this reason, we have decided to set up a corner that serves hamburgers and a corner that serves seafood dishes such as seafood bowls in this renovation

Although we have just started, we would like to listen to the opinions and requests received from each section and continue to improve our menu and operations

We will continue to convey the opinions of our members to PANESHOUSE, our partner in operating the hamburger corner

At present, the fish market corner only offers two types of dishes: seafood bowls and whitebait bowls, but we hope to gradually expand our menu to include other fresh fish dishes directly from the farm and boiled fish

Currently, we are facing unprecedented increases in raw material prices, a labor shortage (resulting in higher labor costs), and rising logistics costs for transporting ingredients and products to our stores, making it difficult to offer products at low prices. However, we would like to make various adjustments and take various measures to financially support the eating habits of our members

As before, the cafeteria, rice bowls, noodles, side dishes, etc. in the basic dining hall will continue to offer a wide range of menu items from low to mid-price ranges

It is available in various corners of the Central Cafeteria

We would be grateful if all members of the menu association would combine and choose from the menu

Q:

Regarding product pricing, why is it that products such as drinks that can be purchased at convenience stores are sometimes priced the same as those at the Lawson just down the street?

Lawson is a for-profit company, while the Co-op is a non-profit, so they should offer a discount of a few percent, even if it's not the full profit. They should also be able to make a difference by taking into account the labor costs and utility costs that come with not being open 24 hours a day

At present, the only thing I can think of is that the Lawson on the premises is operating at a loss. I feel that this is a case of neglect due to the lack of a large supermarket nearby. I would appreciate your consideration

A:

The University Co-op believes that providing better products at the lowest possible prices is a contribution to its members, and it carries out its business activities accordingly

Regarding the beverages and convenience store products you mentioned (I assume you are referring to bread and rice dishes), our basic pricing philosophy is to ensure that they are not higher than the prices at general convenience stores

As you say, the university co-op is a non-profit organization and is not open 24 hours a day. However, please understand that the scale of business is significantly smaller than that of major convenience stores, and there are various circumstances that make it difficult to improve business efficiency

I believe that Lawson's sales for fiscal year 2022 will be approximately 2.5 trillion yen, with the majority of that coming from the food category. The total supply volume of member co-ops of the University Co-op Business Union, to which the University of Tokyo Co-op entrusts its purchasing and procurement, is roughly 120 billion yen, of which only 12 billion yen is for beverages and food

　Major convenience stores have formed dominant areas, optimizing logistics and reducing store management costs, but in the case of university co-ops, they only have stores in areas where universities are located, making it extremely difficult to build efficient logistics.In addition, most of the members are university students, and the population on campus decreases significantly during the summer and spring holidays, which reduces the number of products received and makes it difficult to carry out stable logistics, which is a factor that burdens logistics costs

　If profit alone were the priority, it might be most rational to only operate some of the stores in Hongo and Komaba, and not operate stores at other affiliated research institutes with smaller population flows. However, the university co-op, whose mission is to support the welfare of the university, cannot decide on store openings or opening hours based solely on whether they are profitable or not

　However, this does not mean that "it can't be helped if the co-op is expensive," and we will continue to work hard to make our products as cheap as possible. We would like to continue to take measures such as limited-time sales and price reductions on specific products

Regarding your comment, we would appreciate your understanding that, due to various circumstances, there are some products for which we are unable to offer prices that are different from those of major convenience stores

Q:

As I've said many times, the rice is fatally bad.
The other menu items also don't match the quality for the price. If they're going to operate as if they're on the side of students, they need to at least offer better value for money than Hotto Motto.

A:

Thank you for your feedback regarding rice and menus.
We understand that rising prices and the challenges of 2024 make things difficult, but we will continue to discuss with our staff how to improve quality and propose menus that our members can enjoy.

A:

Would it be possible to place a bookstore inside or near the hospital?
Alternatively, could a system be implemented that allows patients to search for books within the bookstore and purchase them on their way out?
This would be useful for patients to use while waiting.

The co-op bookstore near the hospital is located at the bus terminal, but alarms from the hospital don't reach it, making it quite difficult for a sick person to get there.
There are also ebooks and online purchase options for buying books.
However, as I noticed when I used to go there often when I was still able to move around, the books available at the University of Tokyo Co-op are mostly books other than those displayed in regular bookstores, and I often find myself discovering new things and buying them.

Q:

Our inventory search system is available even when you're not in the store.
Please use the link below.

https://bookzaikonavi.jp/tokyo/html/

Q:

I appreciate being able to view the IMSUT cafeteria menu online, but the image quality is so poor I can't read it. Please improve it

A:

Next time, I will try to post images with as many pixels as possible

Q:

With the renovation work on the central cafeteria underway, I used the Metro Cafeteria, but due to poor cell phone reception depending on the carrier, paying with the cafeteria money was difficult.
During busy times, even if I prepare a barcode in advance, there's a risk of it expiring, making it difficult to manage.
I would like to request improvements such as enhanced Wi-Fi in the Metro Cafeteria.

A:

We have begun considering installing event Wi-Fi from a carrier with relatively strong signal strength to help us get through the renovation period, so please wait a little longer

Q:

When will the Suzuki Umetaro Donburi be available for sale?
I've been wanting to try it for five years now, but the timing has never worked out, and I'm dying to eat it! I
usually go to Hongo, so I don't have many opportunities to go to Yayoi. It would be great if you could publish the menu like Hongo Shokudo, so I can go to Yayoi on the day it's available. Please consider it!

A:

Umetaro Donburi is served every Friday, with the next scheduled date being XX/XX (). As it is made with black rice, numbers are limited, so please come early