Posting a word cardherefrom
Q:
I'm glad that educational sweets such as Neru Neru Neru are available at the store.
A:
Educational sweets such as Neru-Neru-Neru are not available at the university co-op.
I'm sorry.
If it is proposed as a planned product in the future,
We will consider selling it.
Q:
Just after 1:00 p.m. today, on the first floor of Komaba Dining Hall, an elderly man who appeared to be quite old started accusing some Chinese international students who were eating and chatting, saying, "You're in the way. This is Japan. Speak Japanese."
I don't think these international students were talking loudly or causing any trouble to those around them. Although it's impossible to judge by appearance, I think the elderly people were probably from outside the university, but I never expected to see such blatant xenophobia on campus, and it was a shock to me.
I think it is a good thing that the Co-op's facilities are open to many people, not just those on campus, but that is precisely why I think it is important that the Co-op, as one of the spaces that make up the university (and which is extremely important as it is responsible for food), should make it clear that it is a place that can be used safely regardless of nationality, ethnicity, or gender, and that such hatred will not be tolerated, and that they should also make this clear to users at the cafeteria.
A:
As you mentioned, the University of Tokyo itself is an open university that is used not only by students and faculty but also by local residents and tourists, and the Co-op facilities are used by a variety of people. We would like to convey that it is a place that everyone can use with peace of mind, which is also the Co-op's wish.
Q:
Recently, I feel that foreign tourists are using it regardless of the day or time of the week. It is not a problem to use it, but the following disadvantages have occurred, so please consider some kind of solution.
1. On weekdays between 11:30am and 13:00pm, there are posts in English and Chinese that outsiders cannot use the service, but we see scenes that foreign tourists use it every day without caring about it. We would like you to take more effective measures to address this.
2. Foreign tourists often have to wait for their billing, and this is why people behind them often have to wait, so we would like to ask that you also open a cash register dedicated to co-op money. (This is not a solution as it includes credit cards and transportation ICs only for electronic money.)
Thank you for your continued efforts to run the cafeteria. Although Central Restaurant may also serve as a tourist destination, we would appreciate your serious consideration if the situation would undermine the convenience of students and faculty who use it on a daily basis. Thank you very much.
A:
・We apologize for any inconvenience caused regarding this opinion regarding this. The co-op takes the situation seriously, and is considering measures to take.
・About the opinion of 2, we have a maximum of two cash registers dedicated to co-op money when it is busy. Due to a lack of personnel, there are some days when only one dedicated management register is required, so we apologize for any inconvenience caused. We will increase the number of cash registers dedicated to co-op money as much as possible.
Q:
We would appreciate it if you could make it possible to pay JR tickets at the Travel Center (Komaba, Hongo) with the Co-op's base money.
A:
Currently, products sold at Travel Centers are only available for cashless payment by credit cards.
The reason is that Travel Center products are subject to refunds due to cancellations on a daily basis.
If a refund occurs, the refund will be made using the same settlement method as the payment method.
Therefore, if your payment with base money is cancelled, you will need to return it to base money.
Systemically it is difficult to deal with the difference by deducting cancellation fees and refund fees, and it is also complicated to operate the store.
There is also a problem that JR tickets can be refunded as gift certificates at the Midori counter in the market.
(The system has been established to restrict refunds for credit card payment tickets to only stores that purchase the card.)
If there are any future trends in usage situations and any movements such as simplifying system compatibility, we will consider how to handle it.
Q:
Thank you for your delicious food as always.
I have high blood pressure and have severe salt restrictions. Just like halal vegan menus, I would like them to develop salt-free menus (and make sure they can tell they don't contain salt). If people who need seasonings such as sauces can be poured later, I think the menu will be available for everyone to eat.
A:
At the moment, we have no salt-free ingredients, so we are very sorry, but please be aware that we are unable to meet your requests.
Q:
I like spicy miso pork bowls, so I would like them to increase the frequency (I would like them to be made on a permanent menu). I also like chicken and nanban bowls that come out at the same time, but it's sad that if they come out at the same time, it's rare to get one to eat, so I'd be happy if you could do it at a different time of year.
A:
Chuo Shokudo is considering the menu so that you can increase the range of dishes as much as possible, and that even the rice bowls can be served with fried and stir-fried dishes every week. Due to this, it is becoming increasingly common for these two types to be at the same time. We will consider increasing the number of spicy miso pork bowls and rotating them from chicken to nanban bowls. We will continue to strive to provide a menu that will please you.
Q:
During the busy hours of the day, visitors are not allowed, but it is clearly overflowing with visitors, so I hope the restrictions will be tightened.
A:
We will strive to create a more thorough approach to the fact that no one can use outside the university from 11:30 to 13:30, and to create an easy-to-use cafeteria.
Q:
For salted grilled, I would like grated radish, even if it is sold separately.
A:
We will be considering the attached grated radish.
Q:
We would like you to place a mini salad (salad that only cabbage and corn) on the cafeteria menu. Due to dietary restrictions, I always throw away my wakame and macaroni...
I've seen it in other restaurants, so I hope you'll consider it.
A:
Thank you for your feedback
We are considering eating cabbage corn.
Q:
I want some takana cucumber pickles in the minced rice bowl!
A:
It's a two-color bowl, but it will be a joint menu at Co-op Restaurant. Calories and allergens also vary, so pickles cannot be added only to the University of Tokyo. Thank you for your understanding. Your comments will be used as a reference for future menu creation.
