The bean sprouts of Bang Bungee tofu were more raw than usual...
Q:
On June 9th, it seems that the bean sprouts in Bang Bungee Tofu were more raw than usual. Could you tell me the criteria for passing fire through? Also, if there was a problem only on this day, please take measures.
A:
You pointed out that the bean sprouts in Bang Bungee Tofu were almost raw, but after receiving this point, I confirmed with the staff in charge. It was caused by steaming in a shorter time than the specified steam time.
We have educated the staff in charge and related staff to thoroughly perform steam cooking within the stipulated time.
We are very sorry for the inconvenience caused on June 9th. In the future, we intend to push forward with customer service training and employee training so that our members can enjoy their meals comfortably.