Q&A about the textbook is posted for each item.

*In the text, the site for purchasing textbooks and teaching materials is referred to as the "textbook site."
*Excuse me, but the book department and textbooks are closed on Saturdays, Sundays, and holidays after April 24th. note that.

Member registration for the textbook purchase site

Where can I register to use the textbook site?

If you are a new student and have requested admission preparation materials, you can use the same member information.
If you have not requested materials, please register as a new user from the top page of the textbook site.

Current students can continue to use the service if they have previously registered.
If you have not registered or already deleted, please register as a new user.

Can I register as a user without joining the co-op?

If you are a student of the University of Tokyo, you can register for use regardless of whether you are a member or not.

How should transfer students register their enrollment year and affiliation?

Please select and register the content that you think is closest to your situation.

I forgot my ID and password, and I can't get them reissued.

If you contact us from the inquiry form, the administrator will set a temporary password.
Alternatively, you can register as a new user.
In that case, if you contact us, we will delete the ID of the person who does not use it.

It seems that I registered twice, can you delete it?

Please contact us from the inquiry form.

Purchasing and Assortment of Textbooks on the Textbook Purchase Site

I haven't received an order confirmation email?

Please try the following methods in order.

Response 1.
Please check if the email has been sorted into your spam folder.
In this case, in order to receive emails from this point onwards, please set your spam filter so that you can receive emails from @mail.utcoop.or.jp.

Response 2.
If it doesn't work, please log in and open MY page. If the order has been successfully placed, the "Order History" will be displayed, so you can check the text of the email sent by clicking "Details".
If there is no indication in "Application history", the order has not been completed.

Are all textbooks used in classes sold at the Co-op?

We are working hard to sell everything that the co-op knows about.
However, there are some things that we have not been able to grasp for the reasons described later.

Why are some textbooks listed in the syllabus or specified in the course but not listed on the textbook website?

There are several possible reasons.

• It was not listed in the syllabus when the Co-op obtained it.
  → Co-op information is based on the syllabus information in early March, but it may be updated at a later date.
• I didn't get a call from my teacher.
  →We have sent out a request to let us know if you would like to use the textbook, but we have not been able to fully grasp it.
• In the first place, it is not a book or a general circulation product.
  →In the case of handouts, some items are not listed.

The textbook I want to buy is out of stock, will you restock it?

Product information will be added as soon as the schedule for restocking is confirmed, so please check the textbook site.
Even if there is no expected arrival due to circumstances such as the publisher's out of stock, it will be described.

Why do out-of-stocks occur in the first place?
Do you know in advance how many people will be attending the class?

If it is a compulsory course, it is easy to estimate the number of students who will take it, but the reality is that it is difficult for elective courses.
(We will know the final number of students in late April.)

Why are some books out of print or out of print even though they are designated as textbooks?

There are certain conditions for reprinting books (reprinting and distributing out-of-stock books), and if the conditions are not met, reprints will not be made.
As a co-op, we contacted the publisher with the information that ``Mr.
There may be support such as substituting printouts or recommending alternative books, so please check in the first class.
We will do our best to contact the teacher in charge as much as possible.
If you really want to obtain the actual item, please kindly search the library collection or old books by yourself.

Receiving textbooks [Komaba]

What are the advantages/disadvantages of in-store pickup and home delivery?

Over-the-counter pick-up

merit
You can receive it when you have an errand to come to the university
no fees
There are many payment methods other than home delivery

Demerit
Need to adjust visit opportunities
No matter how heavy it is, I will bring it home

Home delivery receipt

merit
Receive at home without carrying heavy books
No need to apply for admission or visit a store

Demerit
A fee of 990 yen (tax included) is charged for each order.
Fees apply for multiple orders

How long will it take to receive it?

For in-store pick-up, we aim to send an email within 2 business days after placing the order, and for home delivery, we aim to ship within 2 business days after confirming payment.
However, if there are a large number of orders, it may take about 1-2 business days.
(Business days are weekdays only *Excluding busy season)

Will I be able to pick it up in time for class to start?

As mentioned above, please allow at least 3-4 business days from the time you place your order for delivery.
Not all courses require a textbook from the first class.
There are times when the textbook is not used in the guidance for the first time, so it seems that there are some people who wait and see how things go except for compulsory subjects.

Can I specify the delivery date and time of delivery?

We are sorry, but we do not accept it at the time of your order.
This is because if the specified work increases, the shipment will be delayed, and as a result, many people will be inconvenienced.
We will inform you of the package number as soon as it is shipped, so if you cannot receive it, please specify a redelivery.

Are there any stocks of textbooks at the book club store?

Until 4/26, we will not stock the book department on the 1st floor.

After receiving the textbook [Komaba]

Can I return or exchange textbooks that I have already paid for?

We accept in the following cases.
Reply to the order confirmation email on the textbook site, orInquiry formPlease contact us from
It would be helpful if you could write down the reason as soon as you find out.

1) When a defect that originally existed in the product is found (improper printing, defective binding, etc.)

2) If there is damage that seems to have occurred during delivery

3) If the item and the actual product are different (the product is different, the quantity is different)

4) If you are unable to take the course due to the number of students taking the course or the lottery.

5) If a product different from the syllabus is posted on the textbook website

6) If you mistakenly order the same product multiple times (in this case, please bear the handling fee such as return shipping fee)

It's listed as a textbook in the syllabus, but when I actually attend class, my teacher says, "I won't use the textbook."

In the past, there have been cases such as the following.

1. Mishearing
For example, please check whether you have misunderstood the categories of textbooks and reference books.

2. The syllabus was changed after the class started
In 2020, some textbooks were changed to reference books.
Co-op may not be able to keep track of such changes.
If you are not satisfied, the Co-op will contact the teacher in charge to confirm the facts.Inquiry formPlease contact us from