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For those who are already members and are using paper membership cards, etc.
This is a guide page for using the co-op app.

How to register for the app when newly joining the co-opherefrom.

■Steps to start the co-op app

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1. Confirm email address registration

① Please access the link below and register your email address and mobile number.

2. New registration/password registration to My Portal

　Please check your registered email and confirm whether you want to proceed to the "New My Portal Registration" or "Password Registration" steps.

　・New registration procedure to My Portal ⇒here
　・Password registration procedure ⇒here

New registration procedure to My Portal

①Go to My PortalherePlease access from here.
　Please press New Registration and register your email address and date of birth.
　

② After entering the registration details, press "Register email address" at the bottom of the page.

③An email will be sent to your registered email address. Tap the URL in the email and enter the various information.
　*If you have already registered with the university co-op, the information will be entered in the input field.
　
　

④After entering the information, check the details and press "Sign up for univcoop My Portal".

Password registration procedure

①herePlease access and proceed with the procedure.
　Enter the email address you registered with and the passcode you received.

　

②Click "Continue" to set a new password.

3. How to log in to the app

① Download the app
　Please download the app from the site below.

②Launch the app and sign in
　Enter your registered email address and password.
　*Please do not sign in using social accounts.

③ Perform multi-factor authentication
　Follow the on-screen instructions to proceed with authentication.

④ Log in to use payment.
　Verify using your phone number or email address.

⑤ Allow access after logging in
　Enter the verification code sent to you and select "Allow access."

⑥Register additional information
　Select Set additional information and follow the on-screen instructions for authentication.
　*Either "Authenticate by email" or "Authenticate by SMS" will be displayed.

⑦Complete the authentication
　If you want to add or change information, select the item and follow the on-screen instructions to set the authentication information.

⑧Complete
　Once you see this screen, you will be able to use your co-op money.

Please refer to the link below for details on how to use the co-op app.

☆ Various inquiries

• Inquiries about app errorsIf an error is displayed when signing in after signing up for the app (portal registration), please apply using the app error request form. *To sign up for the app, you will need the email address registered as member information. If you receive an error even if you try using the correct address, please apply using the form.
  <Application error request form>https://text.univ.coop/wfm_utcoop/app_error_2

• Other inquiries
  For those who cannot use the app or school cafeteria money due to terminal conditions, etc., or who cannot confirm the balance transfer from the school cafeteria pass,"Inquiries other than app errors"For more information, please contact the Membership Center by email.
  The University of Tokyo Co-op Membership Center
  Mail:sosen@mail.utcoop.or.jp