notice

for those who are already members and use a paper membership card
to use the Co-op app.

If you are a new member of the Co-op, please click here .

■ Procedures for starting the Co-op app

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1. Confirm your email address registration

①Please access the link below and register your email address and mobile phone number

2. New registration and password registration for My Portal

Please check the email you registered and confirm whether you want to proceed to the "New My Portal Registration" procedure or the "Password Registration" procedure.

・New My Portal Registration Procedure ⇒Here・
Password Registration Procedure ⇒Here

Steps for registering to My Portal

①
Access My Portal from here Click "New Registration" and register your email address and date of birth.
　

②After entering the registration information, click "Register email address" at the bottom of the page

③You will receive an email at the registered email address. Tap the URL in the email and enter the necessary information.
*If you are already registered with the University Co-op, your information will be listed in the input field.
　
　

④ After entering the information, check the details and click "Sign up for univcoop My Portal."

Password registration procedure

①
here and proceed. Enter the registered email address and the passcode you received.

　

② Click "Continue" to set a new password

3. How to log in to the app

①Download the app
Please download the app from the following site.

② Launch the app and
enter your registered email address and password to sign in.
　 *Do not sign in with a social account.

③ Follow the instructions on the multi-factor authentication
screen to proceed with authentication.

④ Log in to use the payment service.
Authenticate with your phone number or email address.

⑤ After logging in
, enter the authentication code you received and select "Allow access."

⑥ Register additional information
Select "Set additional information" and follow the instructions on the screen to authenticate.
*You will be prompted to choose either "Authenticate by email" or "Authenticate by SMS."

⑦ If you want to add or change information to complete authentication
, select an item and follow the on-screen instructions to set your authentication information.

⑧Complete
Once you see this screen, you will be able to use Co-op Money.

Please refer to the link below for information on how to use the Co-op app

☆ Various inquiries

• Inquiries regarding app errors If you receive an error when signing in after signing up for the app (portal registration), please submit a request using the app error request form. *To sign up for the app, you will need the email address registered as your member information. If you receive an error even when using the correct address, please submit a request using the form.
  <App error request form> https://text.univ.coop/wfm_utcoop/app_error_2

• For inquiries
  other than app errors, such as those who are unable to use the app or Gakushoku Money due to device issues, or those who are unable to confirm the transfer of remaining funds from the Gakushoku Pass, please contact the Member Center by email.
  University of Tokyo Consumer Co-op Member Center
  Email: sosen@mail.utcoop.or.jp